BSS Group ★ 2.8

About Magestore
At Magestore, we are dedicated to revolutionizing the retail industry with our POS and retail management solutions built for Magento and Shopify. As a trusted partner for businesses worldwide, we empower retailers with seamless, scalable, and efficient technology.
Role Overview
We are looking for an experienced Business Analyst to join our team, supporting our POS and retail management systems on Magento and Shopify. You will play a key role in bridging the gap between business needs and technology, working closely with both our in-house teams and clients to define and deliver high-impact solutions.
Key Responsibilities
- Gather & Analyze Requirements: Work closely with clients and stakeholders to understand business needs, define requirements, and translate them into detailed functional specifications.
- Collaborate with Internal Teams: Work with developers, QC, designers, and project managers to ensure requirements are well understood and effectively implemented.
- Support Product Development: Contribute to the product backlog by collecting customer feedback
- Client Engagement: Assist in client workshops, demo sessions, and post-implementation support to ensure successful project delivery and user adoption.
- Process Optimization: Continuously evaluate and refine processes to enhance efficiency, reduce risks, and improve overall product quality.