BSS Group ★ 2.9

Job descriptions:

Provide timely support to international customers on how to set up and use our Shopify apps effectively.
Take on additional assigned tasks (if any)
Troubleshoot and resolve issues encountered during app usage.
Provide timely updates on case progress and ensure smooth communication with customers.
Collaborate closely with internal teams to ensure efficient issue resolution.

Requirements:

Strong skills in communication, time management, and self- management.
Basic knowledge of HTML/CSS is required.
Hard- working, detail- oriented, responsible, and eager to learn new tools and technologies.
Prior experience in Customer Support/ Technical Support, especially in Technology or E- commerce, is a plus.
Working hours (UTC+7): Regular shift (Remote): 00:00 AM – 4:00 AM, Tuesday to Saturday (Start after training is completed). Training period (On- site): 1:15 PM – 5:15 PM, Monday to Friday.
Proficient in English, equivalent to IELTS 6.5 or higher.

Benefits:

Enhance your English and communication skills through daily interaction with foreign clients.
Work 100% remotely
Work in a young, supportive, and growth- focused team culture.
Access regular training sessions and a knowledge- rich environment.
Gain hands- on experience with global e- commerce tools and platforms.
Salary: 60,000 VND/hour (approximately ~ 4,800,000 per month).

Cập nhật gần nhất lúc: 2025-07-24 18:40:02