Việc làm Nova Hotels & Resorts World
Cập nhật 31/10/2024 23:00
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Nova Hotels & Resorts World
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Spa Manager - Quản Lý Spa
Nova Hotels & Resorts World
133 việc làm
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Giám Đốc, Phó Giám Đốc Bộ Phận/ Trưởng Phòng/ Tổ Trưởng
Ngày đăng tuyển:
02/08/2024
Hạn nộp hồ sơ:
29/08/2024
Hình thức:
Làm theo ca
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Phú Quốc - Kiên Giang
Mô tả công việc
- Ensure spa facility is ready to receive guest every single time.
- Ensure spa journey is carried out for every guest and standards are observed in all aspects of the journey- reservation, arrival, treatment time and departure.
- Maintain the highest level of the discretion and privacy during any guest interaction.
- Develop creative ways to inspire and motive team members to provide guest with a unique experience.
- Make time to interact with guess to solicit feedback and build relationships to understand and how team members can increase the guest satisfaction
- You are the forerunner of guest interaction. Ensure all guests are checked for satisfaction on spa experience.
- You consistently exhibit brand ambassador qualities and practices including physical presentation and actions
- Work with department head to develop initiates to reach standard and drive continuous improvement in the guest experiences
- Perform Brand’s services behaviors in daily operation basic towards the guests
- Drivering to deliver Luxury Experiences to guest, to achieve heart beat target
- Develop and update department SOPs (Standard Operation Procedure). JD (Job Description) and Implement it to enhance the guest experience.
- Provide our guests with the highest possible standards of recreational and leisure activity service, coupled with vigilance, attention to safety and comfort, while at all times endeavoring to maximize sales opportunities. Assist the daily operations of the Health Club, direct and supervise staff in their daily tasks and ensure the facility is run in accordance with the objectives
- Ensure the fitness center is in a safe and clean condition at all times.
- Control inventory of guest supplies
- Maintaining in good order all recreational and sports equipment associated with the departments’ activities, and to recommend to the Spa Director the purchase of replacements whenever necessary, in accordance with approved product standards and expense budgets.
- Attends morning briefing, paying particular attention to the number of Guest in house, V.I.P.s, and overall occupancy for the day ahead in order to schedule staff accordingly.
Quyền lợi được hưởng
- Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
- At least 14 annual leave, 2 days off per week
- Relocation, repatriation allowance
- Rest and relaxation, Home leave allowance: 2 million per 3 service months
- Accommodation, uniforms, transportation, and meals are provided
- International working environment
- Insurance as labor law
- Healthcare insurance for personnel for at least 6 service months and for the family after working 2 years
- 24/7 accident insurance
- Other benefits
Yêu cầu công việc
- Communication skills are utilized a significant amount of time when Interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the company.
- Good writing skills
- Proficient in use of Microsoft Office
- Problem solving and organizational abilities
- Must have a comprehensive knowledge/ experience of spa therapy and wellness programs and proficient in the use of Office programs, Hotel and Spa operating systems
Yêu cầu hồ sơ
- Kindly send your CV to our email: recruitment.regentpq(a còng)ihg.com
- Hotline: 0919 290 709 (Brio)
Khu vực
Nova Hotels & Resorts World
Xem trang công ty
Quy mô:
5.000 - 10.000 nhân viên
Địa điểm:
Tòa nhà văn phòng Nova Service, 65 Nguyễn Du, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
CÔNG TY CỔ PHẦN NOVA HOTELS & RESORTS sở hữu chuỗi khách sạn, nghỉ dưỡng, được quản lý và vận hành theo chuẩn quốc tế bởi các đơn vị quản lý có thương hiệu, nổi tiếng và giàu kinh nghiệm trên thế giới.
Từ cuối năm 2023, Nova Hotel & Resort World đã đưa vào vận hành thêm 02 thương hiệu là K-Town Resort Phan Thiet và Wonderland Resort Phan Thiet tại Đô thị Kinh tế Du lịch Giải trí NovaWorld Phan Thiết (Bình Thuận) với số lượng khoảng gần 2.000 phòng.
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