Bảo hiểm Chubb Life Vietnam ★ 2.5

I/ Role Purpose:
• Service and co-ordinate Multinational Indigenous Accounts within clearly defined authorities and procedures.
• Establish and maintain relationship with MN Account Client and/or their local brokers;
• Support Underwriters with specialist knowledge relating to the design and implementation of compliant MN program structures.
• Monitor and control quality of MN instructions and fulfilment of those instructions by participating affiliate and non-affiliate inward account servicing units.

II/ Key Responsibilities:
• Service a designated segment of the MN indigenous accounts portfolio.
• Assist with Account placement, Max input & financial monitoring of Indigenous MN programs.
• Liaise with Underwriters to identify clients with MN requirements and to determine additional submission details required for program retention and/or creation.
• Liaise with Clients, Brokers and/or Underwriters to design and implement compliant program structures that fit Client requirements.
• Ensure program servicing fees are appropriately calculated in accordance with anticipated work effort and capital charge requirements.
• Ensure supporting premium cash flow claims cash flow and claims management bulletins and arrangements are in place, where applicable.
• Prepare and issue MN implementation instructions to participating countries inwards account servicing teams.
• Ensure outstanding tasks are addressed; monitor fulfilment of global/agreed KPI’s and report progress to Clients, Brokers and/or Underwriters.
• Liaise with MN Service Unit Manager to ensure performance reports are up to-date and accurate.
• Preparation of work instructions and/or liaison with other internal departments like Claims, Finance, Legal and Underwriting.
• Monitor and liaise with participating Chubb Network, Non-affiliate office ensuring all local underlie policies are completed and uploaded to MAX within KPI timeframe.

III/ Level of Authority
• Act as the point person for the function for which you are responsible.
• Actively engage with various stakeholders to effectively deliver prioritized project outcomes.
• Proactively provide guidance on all related activities.
• Actively engage & consult internal & external teams to ensure good outcomes for projects in a timely fashion.
• Other authority conferred by Manager.