Schneider Electric Việt Nam ★ 4.0

Job duties:
Fully responsible for the quality of product, project, and customer focus
+ Manage product quality in SEMV.
+ Manage project tasks to ensure full qualification process has complied, product testing/components/products quality meet SE standards and appropriate process/documents are established
+ Handle, investigate and feedback on customer's complaint

Responsible for:
1. Manufacturing quality focus:
+ Deploy a quality control plan and robust process for all family products at the shop floor
+ Ensure minimum non-conformity happens on the system during an internal, and external audit.
+ All customer complaints must be timely and effectively solved, following customer requests and Schneider rules.
2. Project quality focus:
+ Ensure components, finish goods, processes, equipment/tools, … are properly qualified as per S.E standards before mass production.
+ Ensure components and products meet both standard and legal requirements.
3. Quality Management System compliance
+ Drive and maintain QMS, SPS compliance in the responsible areas
+ Follow up on all the internal, and external audits, and all action plans must be done on time.
+ Data accuracy and fact base has driven continuous improvement
(What are the expected contributions of the position to the results of the organization)
+ Drive PRR, MDR, NQC, DPMe, and project KPIs to achieve the target.
+ All customer complaints must be solved effectiveness and on time as per customer request and Schneider rule
+ Ensure minimum non-conformity happens on the system during an internal, and external audit.