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Mô tả công việc
• Conducts shift briefings to ensure hotel activities and operational requirements are known
• Provides input for Front Office meetings.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/ features. Be knowledgeable of ALL enrollment, ALL Points and Accor Plus.
• Supervise front office operations during assigned shift including:
o Maintenance of guest information
o Maintenance of information about local events
o Compile occupancy statistics
o Supervise the use of he public address system
o Supervise group bookings
o Assisting with serious complaints with immediate report to the manager on duty
• Supervise cashiering activities during shift including:
o Cash handling and banking procedure
o Dealing with irregular payments
o Instructing staff in credit policies and facilities
o Instructing staff in cash security procedures
o Carry out debtor control
o Prepare reports
o Supervise the cashiering system
• Conversant with emergency evacuation and fire procedures
• Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
• Works with Superior and Human Resources on manpower planning and management needs
• Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
• Perform any other task assigned based on Movenpick resort Phan Thiet needs or requirements.
Quyền lợi được hưởng
Service charge
2 days off / week
Full Social Insurance
Shuttle bus from the hotel to City and back
International work environment
Duty meal
Yêu cầu công việc
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
- 1 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
- Proficient in the use of Microsoft Office and OPERA
- Problem solving and organizational abilities
- Ability to work independently and teamwork.
- Must be fluent in English.
Yêu cầu hồ sơ
- Potrait Photo
- Residence documentary
- Notaried ID Card
- Health check
- Criminal Record
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Công ty TNHH TM DV Happy Phone được thành lập từ năm 1998, tiền thân là công ty Phúc Hải là nhà phân phối chuyên nghiệp các dòng điện thoại di động chính hãng mang thương hiệu Samsung, Nokia, Apple, Xiaomi, OPPO.... Khách hàng của chúng tôi gồm các cửa hàng ĐTDĐ trong khu vực. Hiện chúng tôi là đối tác chiến lược của các trang thương mại điện tử : Lazada, Tiki, VNexpress, Sendo, Shopee, Voso…và trang Web. didonghanhphuc.vn
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