Queen Ann Nha Trang

• Provide competent leadership in the area of employee relations by assisting and guiding Department Heads with HR issues.

• Provide an accessible and nurturing environment to handle employee relations issues, using effective conflict resolution skills, and assist in arbitrating disputes and resolving grievances, while guiding team members towards the correct outcome.

• Develop, evaluate and modify HR processes, policies and procedures to ensure onboard departments can comply with requirements, and ensure that all legal and regulatory requirements are met.

• Ensure Time and Attendance Procedures are followed by all departments to ensure 100% compliance.

• Participate in all investigations related to employee performance or policy violations.

• Attend crew sign-off meetings to provide farewell and thank you messages to the crew.

• Facilitate all crew scheduling requests and queries and liaise with shoreside HR.

• Facilitate the employee resignation process, including exit interviews and communication with relevant management.

• Proactively visit and monitor employee work areas to ensure there is a positive work environment and fully interact with all employees; responsible for leadership development onboard including feedback, assessments and training; facilitate all change of department requests.

• In conjunction with the Department Heads, play a vital role in positively communicating organizational change initiatives, and new company policies and procedures that may affect shipboard employees.

• Ensure the confidentiality and discretion of all employee information, investigations and other sensitive information and matters of a private nature.

• Establish a career progression process to be used onboard ensuring transparency, fairness, skill level and experience.

- Có kinh nghiệm ở vị trí tương đương trong lĩnh vực nhà hàng, khách sạn, resort.

- Mong muốn gắn bó và phát triển lâu dài với Công ty.

• Bổ sung sau khi trúng tuyển