This hybrid role combines people leadership with end to end project management to deliver reliable workplace technology experiences that uplift colleague productivity and support NAB’s broader transformation agenda.

You will lead and develop a team within Workplace Delivery while simultaneously manage complex technology projects across our Workplace platforms. You will support high quality delivery outcomes, ensure team performance and well-being, and drive operational excellence across both people and project domains.

MAIN RESPONSIBILITIES

People Leadership (50%)

• Manage a multi‑disciplinary team of technical and delivery professionals (between 5 and 15) of both permanent and contingent staff including: project managers, developers, quality managers and other workplace roles as required.
• Lead, coach and develop a high‑performing, culturally diverse team, including career development, goal setting, feedback, and ongoing performance management.
• Foster an engaged, inclusive and safe team culture, aligned to NAB values and Workplace Delivery expectations.
• Support workforce planning, role clarity, capability uplift, and resource allocation across the portfolio.
• Provide regular communication, direction and prioritisation to ensure the team is focused, supported, and effective.
• Manage escalations, well-being, recognition, and day‑to‑day leadership responsibilities as the team’s primary People Leader.
• Represent Workplace Delivery within the Workplace Transformation Leadership Team, shaping strategic direction, contributing to cross‑portfolio alignment, and providing regular executive‑level insights and updates
• Embed Well‑Managed practices across both people and delivery domains, ensuring adherence to NAB controls, risk processes, and technology governance
• Manage senior business, technology and external vendor stakeholders, ensuring alignment, prioritisation, and clear communication
• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

Project Management (50%)

• Manage tracking of projects, issues, risks, defects and all phases of project delivery.
• Provide support for technical resources raising required changes or governance documentation as needed for technical implementation or removing project blockers
• Ensure operational readiness is completed before production release
• Plan and coordinate successful delivery or migration of new and existing applications
• Working closely with Change, Communications and User Experience teams to manage successful organisational change readiness for projects and initiatives
• Proactively manage risk; meet all policy and compliance requirements as required at NAB during the lifecycle of project delivery
• Ability to facility and manage tender related activities including RFT, negotiation, tender review, etc
• Oversee completion of solutions, high level design and detailed designs. Manage design traceability to requirements
• Ability to generate plans: schedule, finance, deliverable, testing, quality, etc, in the process of project delivery
• Ensure all delivery work is managed through the enterprise tool suite meetings NAB’s standards and controls including reporting and escalation.
• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

YOUR SKILLS AND EXPERIENCE

Must have

• Strong people leadership experience, including coaching, performance management, and building engaged teams.
• 5+ years’ experience delivering large and complex projects including cloud, security, app development, multi-vendor and complex dependencies
• Excellent communication skills. Good organisational, coordination, analytical and problem-solving skills to support various technical groups that will be involved in delivery
• Good knowledge and experience of infrastructure technologies
• Experience with documentation/user manuals/technical writing to assist with the organisational change involved with staff experience of these new technologies
• Expertise with working through complex technology solutions and problem solving in all phases of delivery as required
• Experience with multiple project management methodologies

Nice-to-have

• Experience working in large enterprise organisations e.g. banking
• Degree in Computer Science, Information System or similar
• Project Management Professional (PMP certification preferred)
• Exposure to modern technology delivery environments, including AI, automation, integrations (API/microservices), cloud/EUC/digital workplace solutions, web and cloud technologies, and low‑code/no‑code or light application development within a project delivery context.

Why you'll love working here

THE BENEFITS AND PERKS

1. Generous compensation and benefit package

• Attractive salary and benefits
• 20-day annual leave and 7-day sick leave, etc.
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and frequent appreciation gifts
• Extra benefits for long-term employees

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Well-structured learning and development programs (technical and soft skills)
• Sponsored certificates in both IT and banking/finance
• Premium account on Udemy
• English learning with native teachers
• Opportunity for traveling & training in Australia

3. Professional and engaging working environment

• Hybrid working model and good work-life balance
• Well-equipped & modern Agile office with fully stocked pantry
• Special programs to improve your physical and mental health
• Annual company trip and events
• A solid talented team behind you - great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.