Mô tả công việc
- Plans and manages sales calls according to Account Management procedures adhering with Melia standards on an annual, monthly, weekly and daily basis.
- Handles all enquiries and leads from potential clients that involves meeting, site inspection, entertainment, negotiation and contract writing, attending promotional functions organized by the hotel.
- Participates in sales activities by identifying potential customers whether from existing or new accounts, selling through tele-sales or sales calls and participating in hotel sales blitz to develop new business and follows up.
- Maintains good relationship and solicits daily room-night production of individual and groups business from the existing and new accounts in order to meet sales targets.
- Organizes VIP's arrivals, welcomes and provides them with assistance during their stay according to the Melia Hotels International standards and in order to meet guest satisfaction.
- Plans, coordinates and supervises with the help of various departments that clients' specific requirements are adhered to ensure their satisfaction.
- Keeps two-way communications between clients and hotel, ensuring clients are kept updated with latest development in hotel, and senior management are kept updated on changes in companies, market events, market trends, customer feedback on hotel and competitor activities.
- Maintains updated records and call results, potentials, productivity, competitive information, rate history, etc. in HMS.
- Produces daily & weekly productivity reports stating leads, tentative and confirmed bookings and lost business, and corrective actions taken.
- Accomplishes a set of administrative duties such as attending meeting, handling correspondence related to designated accounts, writing monthly sales activities report, and other duties related to the job function.
- Performs any other duties assigned by Senior Sales Manager, Director of Sales and Director of Sales & Marketing.
Quyền lợi được hưởng
- Attractive salary and benefits package.
- Insurance: In addition to health insurance, social insurance and unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
- Get special incentives when using high-class service systems of Vingroup, such as Vinpearl, Vinmec, Vinmart and Vinschool, etc.
- 13th month salary and holidays.
- To participate in any Training/ Development schemes as recommended by senior management.
Yêu cầu công việc
- College Degree or above
- Chinese or English - Good level, written & spoken
- At least 2 years in the hospitality industry in a similar position in a 5 star, deluxe hotel.
Yêu cầu hồ sơ
Or please kindly send your updated CV to email: nga.nguyen2(a còng)melia.com or huyen.pham(a còng)melia.com
Gotadi là hệ thống đặt chỗ đầu tiên ở Việt Nam cung cấp toàn diện các dịch vụ du lịch từ đặt vé máy bay, phòng khách sạn, combo siêu tiết kiệm, tour du lịch trọn gói, cho đến các free&easy tour trên một trang điện tử duy nhất.
Gotadi là một OTA có hệ thống tìm kiếm, thanh toán và đặt chỗ vượt trội, hoàn toàn tự động, kết nối với 900 hãng hàng không toàn cầu, hơn 2.000 khách sạn trong nước, 400.000 khách sạn quốc tế, cùng với vô số tour du lịch đa dạng. Gotadi cũng là OTA duy nhất ở Việt Nam kết nối chính thức với cả 4 hãng hàng không của Việt Nam: Vietnamairlines, Jetstar, Vietjet, Bamboo.
Với tham vọng thống lĩnh thị trường, trở thành hệ thống đầu tiên do người Việt Nam phát triển và vươn ra Thế Giới. Gotadi cam kết không ngừng cải thiện, mang đến chất lượng dịch vụ và phục vụ theo tiêu chuẩn 5 sao quốc tế cho người dùng, đặc biệt là người dùng Việt Nam.