Nova Hotels & Resorts World

1. Managing Prospects and Meetings:

• Welcome and provide customer service to visitors at the WSE center, connecting them with the appropriate staff.
• Collect and organize information on prospective students, schedule meetings with Educational Consultants, and comply with online program distribution rules.
• Enter data into the CRM system and assist students with the Online Placement Test.
• Handle incoming calls and support the Coach team by entering lead data into the system.

2. General Administrative Tasks:

• Ensure the center opens and closes according to operational hours.
• Manage materials, place orders, and assist with document printing for staff.
• Oversee center assets and handle facility management requests with the management team.