TINI OFFICE

Job Overview

We are looking for a Customer Support Intern to assist our customer service team in delivering timely, professional, and friendly support to customers. This internship is a great opportunity for students or fresh graduates who want hands-on experience in customer service and business operations.

Key Responsibilities

• Support customers via email, chat, phone, or social media channels
• Receive, record, and follow up on customer inquiries, requests, and complaints
• Provide basic information about products/services and guide customers through standard procedures
• Coordinate with internal teams to ensure customer issues are resolved promptly
• Update customer information and support records accurately in the system
• Assist with other customer service–related tasks as assigned

Requirements

• Undergraduate student or fresh graduate (Business, Marketing, Communications, or related fields is a plus)
• Good communication skills in English (written and verbal
• Customer-oriented mindset with a polite and professional attitude
• Basic computer skills (MS Office, Google Workspace, CRM tools is a plus)
• Careful, responsible, and willing to learn
• Able to commit to a minimum internship period (e.g. 3 months)

What You Will Gain

• Internship allowance and/or certificate (depending on company policy)
• Opportunity to become a full-time employee based on performance
• Practical experience in customer support and business operations
• Professional working environment with on-the-job training
• Opportunity to improve communication, problem-solving, and teamwork skills

Apply here or please send your CV to: [email protected]