Mô tả công việc
1. Instills commitment to the Banyan Tree experience in associates ensuring that the group’s vision and mission are assimilated and the objectives of the hotel are met, especially in line with the Service Profit Chain objectives.
2. Collating and analyzing performance data and charts against defined parameters such as BSC, DBSC, LQA results, FSMS and other department audits.
3. Preparing, communicating and implementing the annual hotel training plan.
4. Preparing, monitoring and controlling the hotel’s annual training budget.
5. Implementing and coordinating all Training aspects within the Group’s Balanced Scorecard Program.
6. Ensuring the maximum utilization and productivity of department trainers in each department.
7. Checks on every department to compile, maintain and update Department Training Manual.
8. Helps ensure that regular, scheduled training plans are implemented and followed in all departments by randomly attending the training.
9. Conducts generic training and orientation programs for rank-and-file and supervisory levels.
10. Assists the Human Resources Department with the preparation and implementation of an effective employee communication program, recruitment and performance review procedures.
11. Keeps comprehensive record of all training activities and maintains efficient administration within the department and submits operational reports on time.
12. Monitors and controls the use of hotel training facilities, equipment and library.
13. Keeps comprehensive records of all training activities and maintains efficient administration within the department.
14. Coaches, counsels and develops subordinate employees.
Quyền lợi được hưởng
Providing accommodation during employment at the hotel
Insurance covering over 100% of income, additional accident insurance for employees.
Other benefits according to Banyan Tree Group standards.
Yêu cầu công việc
Excellent command of the English language.
Ability to express effective, clear and concise written and verbal communication.
Good interpersonal skills
Good leadership, organizational and administrative skills
Able to document standards of performance
Dynamic, inspiring, innovative, enthusiastic and self-motivates
Easily approachable with an outgoing and pleasant personality
Able to effectively facilitate both small and large groups
Able to prioritize.
Able to maintain objectivity.
Good team player
Professional training skills and knowledge of working practices and principles in a 5-star hospitality setting
Hard-working, able to withstand a very fast paced working environment, enroll and complete projects on his/her own
Highly customer - and result – oriented
Understanding of large, multi-cultural organizations
Computer literate
Good health, mature and very neat appearance
Yêu cầu hồ sơ
Work Experience Description
Health Examination Certificate
2 Passport-sized Photos (2x4)
Garrya Mù Cang Chải nép mình e lệ giữa vẻ đẹp ngoạn mục của đất trời Tây Bắc, bao quanh bởi thiên nhiên hùng vĩ cùng những thửa ruộng bậc thang được sáng tạo từ đôi bàn tay khéo léo của đồng bào người Mông sinh sống tại khu vực này. Garrya Mù Cang Chải được quản lý và vận hành bởi tập đoàn Banyan Tree. Là thương hiệu lần đầu tiên xuất hiện tại Việt Nam, Garrya Mù Cang Chải hứa hẹn sẽ mang tới những cơ hội việc làm tuyệt vời với những chế độ vô cùng hấp hẫn tới từ tập đoàn Banyan Tree.