Hoiana Resort & Golf ★ 3.4

SCOPE OF WORK

Report to Transport Manager of VIP Services and the focus of this position is to deliver cost-effective and compliant transport operations for customers. Provide effective communication, leadership, motivation, training a development in such a way that the operational effectiveness of the business is maintained, and that all daily targets are met.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ensure the team achieves the performance targets required and contributes to the achievement of service levels.
• Ensure compliance with Standard Operating Procedures (SOPs).
• Facilitate effective communication between themselves, their team, their peers, and the Management Team.
• Monitor and control attendance policy and scheduling.
• Keep immediate superiors appraising any problems or potential problems.
• Train, monitor and supervise drivers and provide back up support to driver position.
• Other duties as assigned.

• Professional and multicultural working environment
• Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, ...)
• Big-scale project in central Vietnam
• Career Development Opportunity

Qualifications: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualifications: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• EDUCATION: High school diploma or equivalent.
• EXPERIENCE: Previous experience in a related field preferred. Experience In Guests Service/Hospitality would have added advantage.
• LANGUAGE SKIILS: Ability to read, write and communicate basic English language is mandatory. Second preferred language – Korean or Chinese
• REASONING ABILITY: Able to apply common sense understanding to help the Guests and answer their questions.
• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.