IHG (VIETNAM), LLC 3.7 ★

Mô tả Công việc

Role Overview:

The CMP Supervisor oversees external suppliers responsible for CMP, Accessories, Outsource Print, ensuring quality, timelines, and compliance with the company’s standards. They act as the bridge between the in-house team and external service providers, coordinating logistics, managing supplier relationships, and ensuring that outsourced processes align with the company’s production and aesthetic goals while optimizing costs.

Main Task:

Supplier Management:

• Ensure CMP Controllers source and identify the best suppliers for CMP and accessories.
• At least 3 suppliers per request; request samples/portfolios for quality assessment.
• Review suppliers' references and feedback; double-check compliance with UA's standards before proposing to other departments.
• Verify suppliers' capacity, experience, and alignment with the company’s needs.
• Use a checklist to evaluate suppliers; those meeting 80%+ can be proposed to relevant departments.
• Ensure NDAs are signed with suppliers before sharing samples, tech packs, or other confidential materials.
• Negotiate contracts, SLAs, pricing, delivery schedules, quality standards, and performance guarantees.
• Conduct training on company procedures, quality manuals, and expectations as needed.
• Set up communication channels and documentation for order placements.
• Ensure outsourced work adheres to legal and environmental standards, including labor laws and sustainability practices.
• Maintain accurate records of suppliers’ performance, project timelines, and associated costs.

ICM (Initial Concept Meeting) and Communication:

• Ensure CMP Controllers understand the importance of ICMs and are involved in the selection and finalization process.
• Communicate potential risks, customer requests, and production tolerances from the beginning.
• Ensure CMP Controllers read and respond to ICM meeting recaps, correcting any missing or inaccurate information.

Development and Coordination:

• Ensure CMP team receives correct information from the Commercial Team before starting development.
• Ensure CMP team selects the best suppliers and packages for development.
• Ensure timely communication of issues and updates to the Commercial Team.
• Establish communication protocols for updates, revisions, and approvals.
• Ensure CMP controllers check the sample plan weekly and update daily reports, prioritizing as necessary.
• Review and approve or reject samples, providing feedback before submission to relevant departments.
• Coordinate with the Sourcing Team for supplier management and urgency in sourcing.
• Ensure effective communication between CMP, Outsource, and Washing Teams for combined treatments.
• Manage tax exemptions for reprocessing imported raw materials.

Production Planning and Tracking:

• Ensure CMP Controllers book supplier capacity and order raw materials on time.
• Ensure CMP Controllers check monthly shipments and plan 1-3 months in advance with the Planning Department.
• Prioritize tasks when needed and ensure the team prepares information for weekly Planning meetings.
• Ensure all PP meetings are attended and information is carefully reviewed before signing minutes.
• Ensure smooth coordination of PO orders, cutting dockets, and related documents between departments and suppliers.
• Ensure regular updates on the production process from cutting to packing, tracking timelines and quantities.
• Ensure Production Teams respect the plan provided by CMP Team.
• Coordinate with QA/QC teams to ensure accurate and timely quality control, including wash tests and bulk inspections.
• Ensure suppliers' QC teams check goods 100% before providing them to the QA team.
• Inspect goods for quality, defects, and alignment with approved samples, and work with suppliers to resolve issues.

Quality Control and Defects:

• Ensure CMP Controllers follow the bulk process and update the system daily.
• Ensure suppliers' QC teams provide inspection reports before goods are sent to our QA team.
• Document any quality issues or discrepancies and negotiate solutions with suppliers (e.g., rework, discount, replacement).
• Ensure suppliers fix defects and sign for dead defects before moving goods to the next stages.
• Manage defect rates to meet KPIs.

Meetings:

• Ensure regular meetings with the Planning Department, CMP team, and suppliers to address issues and ensure smooth processes.
• Hold follow-up meetings to resolve issues.
• Unscheduled meetings at suppliers' factories as needed to address sampling or bulk issues.
• Meetings with Finance and relevant departments for airfreight, FOB charges, and other costs.
• Meet with suppliers to settle charge

Database & Cost Management:

• Track and update files in the system: ERP, CMP Sample Plan, Master Plan, CMP Bulk Plan, contracts/appendices on MS Teams, Treatment Database, Commercial Pass Database, and Defect Saving Report.
• Assist Outsource & Sourcing Manager in building and updating a price/lead time matrix, monthly enriched with embellishment techniques and suppliers.
• Ensure the team negotiates the best package regarding price, quality, and lead time.
• If actual cost exceeds the matrix, notify Finance, Commercial, and IA departments with a solution.
• Ensure proper ERP updates and track costs to keep POs within budget.
• If lead time exceeds the matrix, identify the cause and propose a solution in a timely manner.

Reports & Payments:

• Manage CMP Daily Report and WIP, sent by 7:30 am, Monday to Saturday.
• Submit monthly CMP/Accessories/Outsource Print reports to Finance.
• Regularly check Defect Saving Report to evaluate team and supplier performance.
• Provide quarterly reports to Outsource & Sourcing Manager on sampling/bulk of all SKUs.
• Track pending invoices and payments; ensure payment documents are submitted to Finance within 30 days of delivery, protecting company interests.
• Work with suppliers on penalties and coordinate with Finance on processing.

SOP & ISO Compliance:

• Instruct the team on SOP adherence and update SOPs/MAPs based on feedback and lessons learned to improve performance.
• Oversee ISO auditing, reporting, and document updates.
• Ensure no team member receives commission from suppliers.
• Manage 6S issues for both production teams and the office.

Training & Development:

• Collect training materials and build training courses for internal teams (CMP, other departments) and external suppliers as needed.
• Promote participation in both soft and hard skills training courses.
• Follow up and assess training effectiveness.

Team Leadership & Performance:

• Lead, mentor, and develop the CMP team, fostering collaboration, continuous improvement, and innovation.
• Work with CMP & Sourcing Manager to set performance objectives and track KPIs for outsourcing effectiveness.
• Motivate the team to achieve KPIs each month/quarter/year.
• Periodically review outsourcing processes to identify and eliminate inefficiencies, ensuring optimal quality, cost, lead time (WIP), and defect rate.
• Explore new technologies and methods to enhance the embellishment outsourcing process.
• Revise and update the Treatment Database, Commercial Pass, and SOPs to improve overall performance.
• Foster a strong team culture, promoting responsibility and work-life balance.

Yêu Cầu Công Việc

• Bachelor's degree in fashion management, supply chain management, or related field.
• 4+ years of experience in a supervisory role overseeing outsourcing processes.
• Strong understanding of embellishment techniques and quality control. Have experience in Planning/ Sourcing/ Outsourcing
• Excellent communication and project management skills.
• Strong understanding of Garment field, Technical and embellishment techniques, Production process, Quality control and Planning.
• Strategic thinking and ability to develop long-term strategies.
• Strong leadership and team supervision skills.
• Excellent negotiation and supplier relationship management.
• Problem-solving skills, time management skills, human management skills.
• Risk management - Analytical/extensive experience.
• Familiarity with ERP systems and supply chain management.
• Good MS office
• Fluent in English both verbal and written