The NAB Innovation Centre Vietnam ★ 3.8

ABOUT THE JOB

This Senior Delivery Capability Manager role, within our Enterprise Technology team will see you driving excellence in Enterprise Technology and risk program delivery capability with a team of RTE and Delivery Leads (10 – 20 colleagues). Your ability to coach and lead a team of delivery professionals to achieve successful business outcomes coupled with the right hands-on technical expertise will be critical to hit the ground running.

YOUR JOB RESPONSIBILITIES

Core purpose (60% role)

• You coach others in building their own skill sets and capabilities along a defined career path.
• Lead and co-ordinate resources required to implement and deliver a critical strategic change program encompassing significant business and technology change.
• You are responsible for the growth and uplift of your team capability and will own, develop and manage the RTE-Delivery Lead Community of Practice with other Chapter Leads.
• You develop delivery expertise by sharing knowledge and aligning your team members
• You are a change champion for embedding the Domain Model and new ways of working so that your team can operate effectively within the model
• You will live our PEAK and Distinctive Leadership values and use the processes and techniques to lead your team effectively
• You will work closely with delivery leaders to understand resourcing needs across your portfolio. You will lead the recruitment, onboarding and offboarding activities of your team.
• You will backfill and support other Chapter leaders and their direct reports during times of leave.

Additional purpose (40% role)

• As a seasoned delivery professional, you’ll provide SME consultancy where required to help your team deliver effectively.
• Provide leadership across large scale business outcomes, with significant financial investment, broad resource demands, and extended timeframes.

YOUR SKILLS & EXPERIENCE

Experience

• Ability to coach and lead delivery professionals to achieve business outcomes
• Experience leading senior delivery professionals
• In-depth understanding of Financial Products, processes and systems
• Creativity and simplifying complex processes and issues, problem solving and data-driven decision making
• Extensive experience working in an agile environment and familiarity with HCD
• techniques.
• Comfortable playing a leadership role, including leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stages of change.
• Ability to innovate, adapt and grasp new skills and content
• Ability to work closely with key stakeholders and build collaborative partnerships
• Proven analytical skills and evidence based decision making
• Significant project management experience and successful delivery of Technology solutions
• Experience delivering into large scale Operations teams
• Large scale transformational change experience – people, process and technology

Essential capabilities

• Coaching / Developing Talent
• People management
• Collaborates
• Customer / Colleague Focus
• Situational Adaptability
• Cultivates Innovation
• Strategic Mindset
• Stakeholder/relationship management
• Negotiation/influencing
• Decision making/prioritisation (incl trade-offs)
• Ability to lead and inspire
• Thinks broadly within defined strategies and policies to meet business needs. Adapts and determines new and innovative solutions
• Clear thinking under pressure

Other capabilities

• Project planning, including schedule, budget and risk and dependency management
• Business/investment case development, viability assessments and benefits management
• Communication (all forms), including translation between tech/business

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary
• 20-day paid annual leave and 7-day paid sick leave
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and occasional gifts of appreciation
• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Access to digital learning platform such as Udemy
• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
• Sponsored English course with native teachers
• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance
• State-of-the-art & modern Agile office
• Food and beverages in the office pantry
• Employee Assistance Program to improve your physical and mental health
• Annual team activities and company events
• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!