Oakwood Residence Hanoi

This position reports to the Sales Manager and will work closely with other team members in Sales and Marketing Department.

•Full contribution of SI, HI, UI on basic salary

•Active, balance & professional working environment

•Fun & playfull internal activities

•Service charge

•12 AL days

•Meal allowance

Conducting 8 sales calls on daily basis to maintain a strong relationship to clients

Proactively prospecting new accounts and following the sales process through to convert into ‘producing’ accounts

Planning and conducting familiarization tours and site inspections in line with business needs

Negotiating the terms of an agreement and close sales after management approval

Interfacing with operations on a timely basis

Ensuring that all accounts are properly updated in Property Management System (PMS) and that the system is utilized to its full capacity

Maintaining up to date activity and production information for each account

Analyzing sales mix and likely impact on hotel goals

Checking customer satisfaction and resolving issues to ensure repeat business

Gathering market, customer information and providing feedback on hotel trends

Representing the organization at trade exhibitions and events

Providing hotel proposals and quotations

Understanding, continuing update and compliance of the relevant policies, procedures and service delivery standards of this position

Understanding, continuing update and compliance of human resources policies, procedures and code of discipline; while promoting management, team and cross department support, professionalism and good relations

Performing other related duties and functions assigned by the Director of Sales and Sales Manager

Bachelor’s degree in major of communications, business administration, marketing, hospitality management or equivalent

Good written and verbal communication skills in both Vietnamese and English, other languages a plus

Conflict management, impact and influencing; listening, understanding and responding; teamwork and cooperation

Ability to think critically, offer solutions, anticipate problems and provide solutions; provide high level of attention to detail

Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS