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Junior It Support / Helpdesk
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân Viên/Chuyên Viên
Ngày đăng tuyển:
05/07/2024
Hạn nộp hồ sơ:
06/08/2024
Hình thức:
Full-time
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Đà Nẵng
Mô tả công việc
Responsibilities
Provide technical assistance, support users in queries as well as issues related to computer systems, software, hardware, and networking.
Set up the necessary computers, IT devices and ensure they always function well as expected.
Resolve issues including troubleshooting hardware, software, and networking issues.
Support team members in tasks related to IT department and its management.
Maintain computer systems and act as support if any system goes down.
Responsible for PC's, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
Maintain user PCs, including upgrades and configuration as needed.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and license users.
Install, configure, and upgrade PC software.
Report to your direct manager as required.
Provide technical assistance, support users in queries as well as issues related to computer systems, software, hardware, and networking.
Set up the necessary computers, IT devices and ensure they always function well as expected.
Resolve issues including troubleshooting hardware, software, and networking issues.
Support team members in tasks related to IT department and its management.
Maintain computer systems and act as support if any system goes down.
Responsible for PC's, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
Maintain user PCs, including upgrades and configuration as needed.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and license users.
Install, configure, and upgrade PC software.
Report to your direct manager as required.
Yêu cầu công việc
Requirements
Bachelor Degree in related field.
At least 1 year of experience working in IT Helpdesk/Support.
Good knowledge of Local-Area-Networking, Wide-Area-Networking, Virtual Private Network, Firewall, Anti-Virus solution.
Familiar with hardware troubleshooting, repairing and maintaining server, PC, networking equipment, other IT related equipment's (telecom, mobile...).
Ability to learn new technologies/knowledge.
Strictly follow IT processes.
Ability to work with basic shell scripts/programming languages to improve the efficiency of the IT processes/systems.
Have Certificates: MCSA, Office 365, LPI, CCNA is a huge plus.
Be able to communicate in English.
Proactive, friendly, and teamwork oriented, as well as able to work under pressure.
Bachelor Degree in related field.
At least 1 year of experience working in IT Helpdesk/Support.
Good knowledge of Local-Area-Networking, Wide-Area-Networking, Virtual Private Network, Firewall, Anti-Virus solution.
Familiar with hardware troubleshooting, repairing and maintaining server, PC, networking equipment, other IT related equipment's (telecom, mobile...).
Ability to learn new technologies/knowledge.
Strictly follow IT processes.
Ability to work with basic shell scripts/programming languages to improve the efficiency of the IT processes/systems.
Have Certificates: MCSA, Office 365, LPI, CCNA is a huge plus.
Be able to communicate in English.
Proactive, friendly, and teamwork oriented, as well as able to work under pressure.
Quyền lợi được hưởng
What we offer
Attractive salary based on your performance.
Annual 13th month salary.
Dedication bonus goes up to 40% monthly salary.
Project bonus will be paid twice a year.
Premium healthcare insurance, Annual health checks up.
Breakfast are available at office in early morning and snack in late afternoon.
Team building allowance.
Annual Company team building trip.
Clubs (Football, Badminton, Swimming, Chess, Music band).
Exclusive training programs for all staff in technical, soft skills and process.
English class.
Technical clubs.
Marriage allowance, having newborn baby allowance, bereavement allowance.
Attractive salary based on your performance.
Annual 13th month salary.
Dedication bonus goes up to 40% monthly salary.
Project bonus will be paid twice a year.
Premium healthcare insurance, Annual health checks up.
Breakfast are available at office in early morning and snack in late afternoon.
Team building allowance.
Annual Company team building trip.
Clubs (Football, Badminton, Swimming, Chess, Music band).
Exclusive training programs for all staff in technical, soft skills and process.
English class.
Technical clubs.
Marriage allowance, having newborn baby allowance, bereavement allowance.
Khu vực
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Tầng 4, Tòa nhà 25T2, Đường Nguyễn Thị Thập, Phường Trung Hoà, Quận Cầu Giấy, Hà Nội
Tổng Công ty Công nghệ và Giải pháp CMC (CMC TS) được thành lập trên sự hợp nhất năng lực, kinh nghiệm 4 công ty thành viên thuộc Tập đoàn CMC. CMC TS hiện là Top 1 đối tác tư vấn và cung cấp, triển khai giải pháp Chuyển đổi số, Bảo mật, Cloud cho tổ chức và doanh nghiệp tại Việt Nam.
CMC TS kế thừa gần 30 năm phát triển và xây dựng các giải pháp tích hợp từ CMC SI, năng lực phát triển và triển khai phần mềm từ CMC Software, nhà cung cấp dịch vụ CNTT và tích hợp số 1 ở thị trường phía Nam CMC SISG cùng nhà cung cấp các giải pháp an ninh an toàn thông tin hàng đầu Việt Nam của CMC Cyber Security.
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