ECRM

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know Our Team

The People Team is dedicated to finding the most talented individuals worldwide and providing them with an open, collaborative workplace. By focusing on skill and potential, we’ve created a team of professionals who value equal opportunity and diversity. We facilitate a smooth transition to Agoda with assisted onboarding programs, and we continue to support and nurture our thousands of Agoda employees through outstanding learning programs and other forms of assistance. Our comprehensive benefits help ensure everyone stays strong, healthy, and happy during their time at Agoda. By leading ambitious change and making a positive impact on the lives of our employees, the People Team plays a crucial and rewarding role in the Agoda family.

The Opportunity

The selected Global Mobility Specialist will be part of our growing Mobility Team, helping us grow, scale, and manage the day-to-day operations of our Mobility Services and Immigration program. You’ll also work on exciting projects involving multiple stakeholders across different areas of the business.

In this Role, You’ll:

• Manage and coordinate global mobility services, including immigration and remote work support, mobility tax services, and vendor management, with a focus on business efficiency and local support
• Handle day-to-day tasks related to immigration, remote work, mobility tax (new hires, international transfers, extensions), and business visas
• Identify exceptions and escalate issues as needed
• Collaborate with stakeholders to ensure employees join and relocate on time and with high satisfaction
• Work closely with other team members to identify immigration and tax requirements for new markets and improve programs, policies, and the general administration of the mobility process
• Build internal relationships with different teams to ensure operational excellence
• Take ownership of tasks and propose solutions to improve processes
• Participate in and lead projects that enhance operational effectiveness across multiple functions
  
  

What You’ll Need to Succeed:

• At least 3-5 years of experience in global mobility services, including expatriate tax and employment tax matters
• Strong attention to detail and accuracy
• Excellent communication skills, including fluency in English and one other language to effectively engage with external stakeholders
• Resilience, with the ability to work under tight deadlines and handle high volumes of work
• Proficiency in MS Products and an ability to challenge the norm
• Ownership mindset, taking charge of problems and resolving them
• Integrity, maintaining a high level of discretion, confidentiality, and ethics
• Strong customer service skills, consistently delivering customer-oriented services to internal and external parties
• Bachelor’s degree required; a Master’s degree is a plus
  
  

It’s Great If You Have:

• Experience dealing with APAC immigration regulations
• Knowledge of tax jurisdictions within the APAC region
• Experience with Workday
• Experience in professional services firms (in-house experience is a bonus)
  
  

#jakarta #bali #bandung #kualalumpur #manila #taipei #tainan #taichung #kaohsiung #bangkok #hcmc #hanoi #singapore

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.