Tập đoàn Phenikaa

Overview of duties

• Primarily responsible for accuracy, consistency and cohensiveness of of daily transactions and postings.

• Laise with other departments to be in charge of night operations whilst on duty in term of property and guest safety and security.

Main responsibilities

• Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, maximizing occupancy percentages, and collect statistical figures for daily statistic report and forecast.

• Night Auditor is responsible for late arrival and visitor in accordance with International and Vietnamese law as well as hotel policy. He/she is also laise with Fire Evacuation, First Aid and other Safety and Security actions in case of emergency.

Administrative responsibilities

• Ensure supplies for Front Desk.

• Handle and report all issues/problems happen during the shift

• Hand over pening issues which do not require prompt actions for following shift.

Technical responsibilities

• Is able to function as a Front desk attendant especially in terms of check-in and check-out procedures, currency exchange, breakfast box and wake up call.

• Issue room key and escort guest.

• Is able to function as a Bellman in their absence at night time.

• Handle telephone and reservation at night time.

• Answers inquiries pertaining to hotel services, registration of guests; dining, entertainment, and travel directions.

• Makes restaurant, transportation, or entertainment reservation, and arranges for tours.

• Collect supporting checks from other departments to put in guest file

• Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.

• Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.

• Verifies all account postings and balances made during the day by front desk cashier and agents.

• Reviews data regarding room status,room rate and expenditures.

• Verifies journal and ledger entries of cash, check and credit card payments.

• Run End of day process in Property management system.

• Complete Daily Statistic Report and delivered to concerned departments

Commercial responsibilities

• Responsible for maintaining accurate front desk cash drawers

• To maximize revenue and sales practice

Human responsibilities

• To have a good working relationship with colleagues.

• To support other departments for customer service, safety and security

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Opportunity to grow within your property and across the world!

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

• Education / Professional experience
• • Hotel background
• Skills / Qualities
• • At least 1 year experience handling all Front Office functions.
• • Ability to work in a computer based, multi-task environment.

Nộp hồ sơ ứng tuyển trên Hoteljob.vn: https://www.hoteljob.vn

Careers.accor.com.

Hoặc Hồ sơ gửi về Khách sạn Pullman Vung Tau -15 Thi Sách, P. Thắng Tam, TP Vũng Tàu.

Telephone : 0901 609 604 (Ms Duyen) - zalo