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Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
Mô tả Công việc
Ensure stores achieve sales target
- Work closely with all function of … brand and others departments about promotion programs and activities
- Execute assigned by company and line-managers in events, and ensure all promotion programs are completed and accurate.
- Supervise daily sales target and make the daily sales statistics in order to reach the target for … Brand.
- Analyze sales data (Individual sale, customer, sales amount, money mapping, store area, KPI, cost…), forecast future sales to get the highest results
- Analyze trends, demand and propose plan, carry out this plan to reach the best business.
- Report about competitor’s information (new arrival, promotion program, product, VM…)
- Take responsible: cost, delivery, sales, reply and communication of the internal information to reach the best performance.
- Make statistics about general business targets, share to colleagues, report to line-manager and determine which is focus to achieve target
- Update and maintain the realization in retail market, learn the customer’s shopping dynamic, orient the thinking of store staffs and state of competitors.
- Create the changes to improve business according to reality.
Store Operations Management:
Products
- Display and control products in quantity and details, on floor and stockroom.
- Manage and arrange product in the warehouse according to standard
- Connect the related departments for shipment and transfer, controlling inventory in the most reasonably and effectively method.
- Control inventory in/out to achieve the highest rotation
- Take responsible for managing loss & prevention
Stores
- Supervise the maintenance, furniture repair, equipment in area and store.
- Monitor and ensure that stores are always in clean and tidy status
- Work closely with Principals and internal visual merchandise team to maintain visual merchandising standard and make sure all display in store are standardized
Customer Service:
- Focus on customer care activities to improve services and care to customer.
- Offers customers the best quality product and service, ensure all loyalty customers to be cared perfectly.
- Gather customer profile (name, gender, phone number, address, email, hobby, date of birth…) and connect them with company’s product information.
- Gather customer’s feedback weekly, report them in the meeting of that week and follow the implementation of these feedbacks in the next weeks.
- Feedback all questions, complaints from customers in store.
Leadership People Management:
- Orient sales staff to meet the daily/weekly/monthly sales targets.
- Hire and train key personnel for operation and sales team of … brand
- Monitor the implementation of procedures, policies, regulations of company by staff.
- Set up and execute the performance evaluation standards of store/employee.
- Operate weekly/monthly meeting and train, coach employee, report problems, share information to related department to improve
- Share experience and information to store team for improvement
- Control and motivate staff to achieve target
- Solve and report all the facts involved to personnel in store, train the potential sales staffs, make the developing plan, training and evaluation based on policy.
- Ensure required behavior and action standards of individuals in team, make them pure and progressive working environment.
- Flexibility in problem solving and provide solutions
- Check and confirm Rosters, Incentives, Hot bonus, Overtime, Timesheet.
Visual Merchandise:
- Work closely, supervise the VM team and provide support for them in handling their daily work
- Review and provide recommendation to improve team’s performance.
Yêu Cầu Công Việc
- Well arrangement scheduled working in professional way to achieve requirements
- Minimum 5 years of Retails Management Experience
- Extensive experience and ability to lead the delivery of high level customer service in a brand retailer
- Retails Operations, budgeting, planning, customer service and people leadership skills
- Proficiency in Computer Programs
- Proficiency in English skills
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: Không giới hạn tuổi
- Lương: Cạnh tranh
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CÔNG TY TNHH KIM HÀ VIỆT
Từ khi thành lập đến nay, Kim Hà Việt đã trở thành một trong những công ty kinh doanh đường thực phẩm hàng đầu Việt Nam. Trong nhiều năm qua, công ty đã tham gia kinh doanh và phân phối các mặt hàng đường, các sản phẩm nông nghiệp và thực phẩm công nghệ khác. Ưu thế cạnh tranh của Kim Hà Việt là dịch vụ cung ứng, tài chính và kinh doanh hấp dẫn. Với mạng lưới phân phối rộng khắp, dây chuyền sản xuất hiện đại đạt tiêu chuẩn quốc tế, các sản phẩm của công ty luôn đáp ứng nhu cầu ngày càng tăng của người tiêu dùng. Hiện nay, công ty đang ngày càng mở rộng sản xuất cũng như quy mô hoạt động, hướng tới trở thành một trong những doanh nghiệp đi đầu trong ngành nông lâm sản
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