- Develop business and keep retention clients
- Transact and understand the need of customers and search for potential customer.
- Understand features, advantages, disadvantages of the products & services as well as competitors' one.
- Contact with customer and record all customers' information in the report of customer's information.
- Planning for week work, month for approval and comply with the approved plans.
- Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises
- Complete the Survey Report and the Price in accordance with the approved price list
- Report your findings to the client / prospect, make your proposals for the treatment, describe the benefits of the written service / contract /quotation.
- Ensure the client's signature on the Service Agreement and finalize the details of work & instructions.
- Coordinate with Operations Dept. to complete the service and meet the customers' requirement.
- Contact clients to ascertain the client's satisfaction with the services
- Keep close relationship for the retention of clients
- Receive and handle complaints from customers regarding to product quality, delivery time...
- Respond to termination notices & follow up the process of contract's liquidation
- Set up and conduct a regular client visitation & Quality audit cycle
- Renegotiate Service agreements, by conducting quality audit / inpection or educating users of the services, and introduction of new services that may be suitable to the client.
- Co-ordinate with FA Dept for debt collection, invoices delivery, payment negotiation in particular for clients within sales zone when required.
- Market research & competition activities
- Conduct thorough market segment research of your sales zone
- Regularly recommend constructive ideas in marketing the services and penetrating the target segment
- Monitor competition activities and strategies regularly
- Other tasks as assigned.
Requirements
- College/University Graduated in any field
- Has 1-2 years of working experience in similar position
- Customer service orientation; good negotiation, persuasion and complaints solving skills
- Good communication in English & Vietnamese
- Have skills to work independently and team work in a multi tasks
- Be proactive, friendly and hard-working person.
- 13th month salary, sales incentives (monthly, quarterly, yearly), rewards on Tet/ Holidays/birthday...
- Healthcare insurance, accident 24/24 insurance, full compulsory insurance
- Global working environment
- Career path development
Thành lập từ năm 2004, với hơn 18 năm kinh nghiệm, Công ty TNHH Tích hợp Hệ thống quản lý Quốc tế (Gimasys) đã trở thành đối tác tin cậy và uy tín cho các dự án công nghệ thông tin, cung cấp các giải pháp chuyển đổi số cho doanh nghiệp.
Trên chặng đường phát triển của mình, Gimasys đã thiết lập mối quan hệ đối tác và trở thành nhà cung cấp hàng đầu của các Tập đoàn Công nghệ lớn trên Thế Giới, như Salesforce, Oracle, NetSuite và Google.
Với sự liên kết chặt chẽ này, Gimasys khẳng định luôn bắt kịp các xu hướng công nghệ mới nhất và luôn sẵn sàng đáp ứng các nhu cầu cải tiến của doanh nghiệp.
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