Hyatt Regency West Hanoi ★ 4.3

• To establish an effective data base system to be used by all team members for restaurant and local attractions. Have solid understanding of and being able to establish relationship with all local attractions, restaurants… etc.
• To supervise the other concierge associates, bellman, doormen to effectively handle guest requests, To ensure that they are adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. To ensure that the above-mentioned areas are working in a professional manner at all times.
• Responsible for hiring, training and development of all concierge-related associates, so they are hospitable, outgoing and customer service oriented.
• Assist the Front Office Manager, Assist Front Office Manager, Concierge Manager in above areas to ensure a correct and smoothly operation department.
• Each associate is expected to carry out, within their capabilities, all reasonable requests by management.

• Accommodation provided.
• Offered three (3) meals per day including meals on the weekly days off.
• Offered uniform and laundry service for uniform.
• Joined in the associate activities.
• Joined in the Hotel’s training and development programs.
• Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
• Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
• Offered 5 working days/week – 2 days off/week.
• Offered annual allowance of transportation for home leave.
• Offered 12 vacation days/year.
• Comply with government Public Holidays.
• And etc

•  Higher Diploma or Bachelor Degree from university/college in Hospitality Management or related major;
• Minimum 02 year experiences in the same role, preferably with Marriott International brands
• Proficient in the use of Microsoft Office, PMS System
• Strong leadership and management skills

Or contact us via Zalo 0773401833 for further information