Hyatt Regency West Hanoi ★ 4.3

Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam (District 1), overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our hotel in Saigon District 1, including the historic Dong Khoi Street and Le Thanh Ton Street.

Among 18 Awards In The Past 6 Years, These Marvelous Achievements Are Inspiring, Acting As Beacons Of Resilience And Hospitality For Both Guests And Our Local Communities

• 2024 Top 5 Hotels in Southeast Asia, Readers' Choice Awards, Condé Nast Traveler
• 2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards
• 2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific 2023 Best 500 Hotels in the World, Travel and Leisure
• 2023 Forbes Travel Guide – Star Awards Winners
  
  

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members, and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity, and Fun. At

Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion, and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position.

Currently, Park Hyatt Saigon is looking for a Concierge Join with Hyatt corporation to discover your place to shine in our warm, respectful, and inclusive culture. This is truly an exciting role where two days will never be the same!

• Updates all information on restaurants, hotel facilities, emergency telephone numbers, places of interests and other miscellaneous information periodically.
• Delivers the brand promise and provide exceptional services for guests and internal customers at all times to maintain positive guest and colleague interactions with good working relationships.
• Ensures that guest history records are accurately maintained.
• Ensures all guests' messages, mail, faxes and parcels are handled and distributed promptly.
• Ensures that all guest requests and requirements are attended to promptly and handled in the correct manner. Runs errand for guest as and when required
• Ensures guest comments are forwarded to Assistant Manager/Concierge Manager for follow up.
• Ensures speedy, accurate and efficient telephone and message service at all times.
• Ensures accurate information of special events and promotions inside and outside of the hotel.
• Handles parcel wrapping for guest.
• Works closely with other Concierge personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Ensures accurate knowledge of hotels and the tourism in Saigon.
• Understands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.
  
  

Hyatt Is a Place Of Outstanding Rewards, Where Talent Opens Doors To Exciting Challenges In The Hospitality Industry. It's a Place Where Career Opportunities Are As Unlimited As Your Imagination. We Could Bring You The Followings

• Attractive package
• International and professional but friendly 5-star working environment
• Training and development opportunities
• Complimentary rooms
• Discount 50% for F&B service at our restaurants
• Have 2 duty meals per working shift
• Ideally with a relevant degree or diploma in Hospitality
• Good customer service, communications and interpersonal skills.
• Relevant experience in similar sized company is preferred
• Good English communication