Oakwood Residence Hanoi

• Receives, records, and distributes various reports

• Receives, records, and transmits guest requests accurately

• Responsible for entering accurate room status into computer daily and investigate discrepancies

• Maintains and update administrative data

• Maintains working area and equipment in a proper state of cleanliness and repair

• Report guest complaints to Executive Housekeeper or delegate immediately

• Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards

• Attends meetings and training sessions as required

• Adheres to Housekeeping standards and procedures and enforces same

• Maintains good relations with Housekeeping staff and other interfacing departments, in particular Front Office and Engineering

• Attractive salary and benefits, full service charge and salary during probation period

• Good opportunity for learning and development

• 12 annual leaves, 8 days off per month

• Duty meal, uniform provided by Company

• Insurances as per law

• Accident Insurances 24/7

• Dormitory for staff (terms and conditions applied)

• Great change to discover internal and external training programs

• Other benefits will be shared in the interview

• At least 01 year of experience in related field at 5 star hotels/ resorts

• Proficient in the use of Microsoft Office and Smile System

• Must be flexible with work schedule, including extended hours, weekends, and holiday.