DIAG ★ 2.0

Key Responsibilities:

• Install, configure and maintain overall policies

• Manage daily operations of IT infrastructure including servers and network.

• Check performance/operation status of servers, network devices, security system.

• Requests create / remove Account (email & ERP system) for new staff/ leavers.

• Manage software license and update.

• Provide daily support to end users on a variety of issues (internet, email, applications, printing....)

• Identify, research and resolve IT technical problems.

• Monitor and troubleshoot hardware and software problems.

• Set-up, configure laptop/PCs for new staff (installation of relevant software, printers....)

• Support to technically manage office equipment (printers, projectors, copy machines, telephone operator...).

• Assist on data extraction on ERP system, creating & scheduling of reports

• Other tasks assigned by management.