Wipro Consumer Care Vietnam ★ 3.5

Mô tả Công việc

1. Employer Branding & Internal Communication

• Lead the creation and execution of employer branding campaigns across digital and social media platforms (LinkedIn, Facebook, TikTok, YouTube, Career website, etc.).
• Build and maintain strong partnerships with Universities, media, and external stakeholders to enhance employer visibility and engagement.
• Coordinate and represent the Company at career fairs, campus events, and employer brand activations.
• Track and analyze key employer branding metrics (reach, engagement, sentiment) to continuously improve impact and audience connection.
• Stay updated with content and social trends to keep our brand storytelling fresh, engaging, and relevant.
• Support the Internal Communication Lead in crafting and delivering clear, consistent, and inspiring internal messages across the organization.
• Develop & manage internal communication channels and platforms (intranet, digital screens, newsletters, email campaigns, etc.) to ensure timely & transparent information flow.
• Coordinate and produce the company’s internal magazine/newsletter, curating stories that celebrate our culture, achievements, and people highlights.
• Craft communication materials that make corporate updates, strategy, and business results easy to understand, inspiring, and connected to our purpose.

2. ​Learning & Development

• Organize and logistic arrangement for training courses (book travel & training arrangement, send invitations, meeting room booking, room set up, meal, following up training quotation/contract.)
• Maintain updated curriculum database and training records.
• Handle all related Purchase orders/payments to make sure that all the mentioned tasks get done smoothly and comply with policy.
• Carry out and support capability and training needs assessments (TNA) to identify key skills gaps, competencies, and development opportunities.
• Proactively involve in annual budget planning cycle; translate Corporate business strategy and L&D strategy into training needs, based on that, develop L&D plan and propose. training budget which supports our business and organization needs.

2. Employee Engagement

• Support in planning and executing employee engagement activities (Year-End Party, Company Trip, Strategy Day, Wipro Run, Women’s Day, etc.).
• Create engaging internal communication materials such as newsletters, digital posts, and video updates to strengthen company culture and connection.
• Assist in managing internal channels (email, intranet, digital boards) to ensure timely and effective communication flow.
• Gather feedback and contribute creative ideas to enhance employee experience and cultural initiatives.

3. Learning & Development

• Provide logistical and communication support for training programs and workshops (invitations, room setup, materials, follow-up).
• Help maintain learning records, databases, and vendor coordination.
• Assist in promoting L&D campaigns to drive awareness and participation across departments.
• Support the planning and execution of internal learning events (leadership talks, knowledge-sharing sessions, etc.).

Yêu Cầu Công Việc

• Bachelor’s degree in Communications, Marketing, Human Resources, or related fields.
• 1–2 years of experience in Employer Branding, Social Media, or Internal Communications.
• Strong ability to create and manage digital content — comfortable with writing, basic design tools (Canva/Photoshop), and multimedia storytelling.
• Familiarity with social media trends, analytics, and digital marketing tools.
• Excellent interpersonal and collaboration skills to work cross-functionally.
• Strong project management and time management skills; able to multitask effectively.
• Creative, proactive, and passionate about building people-centered communication.
• Fluent in English (both written and verbal).