TẬP ĐOÀN KHÔI NGUYÊN

1. Leadership and Team Management
● Lead, supervise, and support the ASO team to deliver high-quality administrative services.
● Provide training, coaching, and performance evaluations for ASO staff to ensure professional growth and
operational efficiency.
● Allocate tasks and monitor workloads to ensure timely and accurate completion of duties.
2. Records and Documentation Management
● Oversee the maintenance, updating, and accuracy of all student academic records, transcripts, reports, and
other documentation.
● Ensure strict compliance with data privacy, confidentiality, and legislative requirements related to student
records.
● Develop and implement standard operating procedures for record-keeping and documentation across the
ASO.
3. Communication and Coordination
● Act as the main liaison between ASO, teachers, leadership, and other departments to ensure smooth
communication and workflow.
● Manage all communication with students, parents, and external bodies regarding academic records,
confirmation letters, and administrative requests.
● Resolve escalated issues from teachers, students, and parents effectively, using strong problem-solving and
negotiation skills.
4. Reporting and Compliance
● Review and validate statistical data on student status (new, current, defer, withdrawal, etc.) for reporting to
internal and external stakeholders.
● Prepare and submit accurate reports to the Bureau of Education and Training, Department of Education and
Training, and other relevant authorities.
● Ensure all legislative and institutional reporting requirements are met in a timely manner.
5. Event and Administrative Support
● Oversee administrative support for school events such as Parent meetings, New teacher orientations,
Graduation ceremonies, and workshops.
● Ensure the timely preparation and distribution of student supporting documents (confirmation letters, report
cards, etc.).
● Coordinate translation and interpretation services for the Leadership team, teachers, and parents as required.
6. Process Improvement and Compliance
● Identify areas for improvement in administrative processes and implement best practices to enhance
efficiency and service quality.
● Develop and update ASO policies and procedures to align with organizational goals and compliance
requirements.
7. Other Duties
● Perform other duties as assigned by the CAO or senior management to support the strategic goals and
smooth operation of the Academic Services Office.● Bachelor's degree in Education, Administration, or related field (Master's degree preferred).
● Minimum 3-5 years of relevant experience in academic administration, with at least 1-2 years in a
supervisory or managerial role.
● In-depth knowledge of academic administration processes and record-keeping systems.
● Strong leadership, organizational, and team management skills.
● Excellent communication and interpersonal skills with the ability to handle sensitive information discreetly.
● Strong problem-solving and decision-making abilities.
● High proficiency in MS Office and student information management systems.
● Bilingual proficiency (English and Vietnamese) is required; strong translation and interpretation skills are
an advantage.Chăm sóc sức khoẻ
Khám sức khỏe định kỳ
Nghỉ phép có lương
12 annual leaves
Căn-tin
Free buffet lunch