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Mô tả công việc
· Develop a joint-business plan and strategy with Brands. Review sales performance with Brands regularly and identify opportunities with concrete action plans.
· Provide monthly reports and analysis to Board of Director, including the results of activities and events.
· Be the eyes of the Brands in the Market, highlighting any opportunities, changes that needs to be taking in account.
· Implement best practices of CRM with Marketing team.
· Develop new customer where there is potential.
· Ensure brand consistency in all aspects of retail excellence (CVM, customer service, merchandising, after-sales service etc.)
· Reinforce luxury customer cultivation culture and practices adapted to Market.
· Regular field visit to understand the business, highlight risks (if any) and develop immediate action plans in collaboration with Marketing Team.
· Ensure that Brands' guidelines and luxury standards in presentation are met.
· Ensure effective use of all resources to reflect business strategy and meet sales goals.
· Uphold excellent standards of customer service; motivate the teams to achieve sales goals through appropriate incentives.
· Provide active coordination of store managers' team; inspire high motivation and achievements.
· Supervise store managers in performance of all store operations including sales, staff, merchandise and location management.
· Jointly with the store managers, hire, train, guide, post, rotate, and evaluate staff.
· Oversee effective organization of sales teams including clear job allocations, time scheduling, performance monitoring, on-the-job training and motivation of staff.
· Foster and coordinate decentralized training plan for new and existing staff; encourage and support individual staff development and mobility.
· Promote and maintain harmonious staff relations.
· Ensure that the highest standard of housekeeping both on and off the sales floor at all times are maintained.
· Enforce company policies and procedures.
Lead merchandise management and product development
· Review and enhance merchandise stock levels and assortments with regional merchandising team.
· Monitor order shipments and arrivals to ensure stores are always having a healthy level of stock.
· Partner with function teams to introduce new products, prepare relevant orders, and support new launches in market, as well as request from the store based on customer needs.
· Study and follow local trading environment and trends, including competition and tourism markets and follow up.
· Initiate action plan targeting each clientele categories to develop sales and services (local/tourists).
· Develop a strong relational network with all relevant business organization.
· Approve all personnel actions at the store level and take responsibility for preparing human resources to future needs and challenges.
· Set volume goals and analyze current sales trends.
· Provide appropriate product feedback.
· Plan and take necessary steps to have optimum stock levels, appropriate merchandize mix and correct inventory control.
· Guide store managers in adjusting merchandize assortment to fashion trends and customer demands.
Implementation all marketing and communication strategies in close getting consultancy from Marketing Team
· Propose and coordinate local marketing, customer relation and promotional strategies; supervise the planning and implementation of those strategies.
· Ensure effective, exciting, and timely visual merchandizing in windows and displays in respect of brand guidelines.
· Actively promote and market the brand to local market and business world.
· Nurture positive long-term business relations.
· Propose and participate in public relations events bringing in positive exposure to the brand image.
· Effectively implement and promote Clientele programs to grow business in local market.
Monitor store development needs and commercial contract review
· Propose new store developments or layout adjustments as needed.
· Coordinate with Business Development Team for store development project; involve to evaluate space, location and analyst of potential markets and profitability issues.
· Support for lease negotiations.
· Take lead of review and extend commercial contract with Principle.
Ensure efficient administrative management, upwards communication, and reporting
· Act to control manpower cost of store team (headcount plan and controlling, shift working arrangement, bonus scheme, motivation programs) to operate efficiently.
· Approve requests (all leave and purchase) that affect store's operations.
· Implement group internal procedures and shrinkage control guidelines to prevent inventory discrepancies.
· Implement and support all security measures.
· Provide clear and informative business review.
· Keep key members informed of business situations relating to each Department (Finance, HR, Marketing, Supporting functions and other applicable areas).
· Keep General Management informed of decisions and procedures made in the store level that impact business significantly.
· Obtain approval prior to implementation of programs or procedures.
· Investigate and report on any occurrences outside normal events.
· Build & engage team members including hiring, training, coaching and performance appraisal as company policy.
Yêu cầu công việc
· B.A. degree in Business Administration, Marketing, Economic or related field.
2. Knowledge:
· Knowledge of Retail & Brand management best practices.
3. Experience:
· More than 5 years' experience as Retail & Brand Management and 8 years in other managerial positions.
· Prefer experience in luxury retails.
4. Skills/Competencies:
· Excellent analytical, management, supervisory and administrative skills.
· Proven ability to lead and motivate staff and to drive sales.
· Excellent interpersonal skills and the ability to communicate effectively both in English and Vietnamese.
· Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High level of integrity and dependability with a strong sense of urgency and results-orientation.
Quyền lợi được hưởng
Chế độ bảo hiểm
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
![CÔNG TY CỔ PHẦN TẬP ĐOÀN HOÀN MỸ VIỆT NAM CÔNG TY CỔ PHẦN TẬP ĐOÀN HOÀN MỸ VIỆT NAM](https://1900.com.vn/storage/uploads/companies/logo/58/logo-hoan-my-1693975370.png)
Tập đoàn Y khoa Hoàn Mỹ – hệ thống y tế tư nhân hàng đầu tại Việt Nam, đang tập trung nâng cao năng lực khám, chữa bệnh chuyên sâu, đầu tư thêm các cơ sở mới, nhằm đáp ứng nhu cầu chẩn đoán sớm và điều trị hiệu quả các bệnh lý phức tạp đang ngày càng gia tăng tại Việt Nam.
CÔNG TY CỔ PHẦN TẬP ĐOÀN HOÀN MỸ VIỆT NAM đang đẩy mạnh đầu tư hàng loạt thiết bị y tế hiện đại tại 14 bệnh viện và 7 phòng khám nhằm hỗ trợ chẩn đoán và nâng cao năng lực phẫu thuật trong một số chuyên khoa (bao gồm mạch máu, tim mạch, thần kinh, Ung thư và chỉnh hình).
Vào giữa tháng 4.2024, Bệnh viện Hoàn Mỹ Sài Gòn – thuộc Tập đoàn Y khoa Hoàn Mỹ là đơn vị đầu tiên tại Việt Nam và thứ hai tại khu vực Đông Nam Á đưa vào vận hành hệ thống cộng hưởng từ công nghệ cao kết hợp trí tuệ nhân tạo 3.0 Tesla SIGNA™ Hero của GE HealthCare (Hoa Kỳ).
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