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Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Mô tả Công việc
Operations (30%)
- Ensure the stores optimize operational performance consistent with Brand Principal (Franchisor) & VFBS initiatives, priorities, standards, policies and practices.
- Responsible for the operational, brand image, stock management, marketing, PR, loss prevention, human resources, customer service, facilities and maintenance activities of all the stores.
- Monitor best practices in the industry and stay in front of the competition. Provide feedback to the Company to drive process improvements. Develop effective partnerships with Store Operations and other supporting groups to identify and communicate operating best practices. Ensure the store achieves compliance with policy, procedure, and legal standards (e.g. OT, wage and hours, risk management, etc.).
- Prepare, manage, monitor, and allocate store operating & other resources budgets.
- Ensure excellence in implementing promotions, new product launches, new store openings and other Brand Level events. Develop and maintain effective partnerships with the COO, Training, Marketing, and other teams to support store plans/goals.
Deliver Financial Results (30%)
- Accountable for delivery of the overall revenue and operational expense targets for the Brand daily/weekly / monthly/quarterly & annually.
- Monitor and take proactive actions to optimize Brand performance metrics and KPIs related to sales, revenue, wages, shrink, margin, cost structure and other expenses, etc… to ensure the bottom-line targets.
- Annual & midyear budget planning, reviewing and monitoring the expenses of Marketing expenses, construction Capex, other system expenses…
Leadership & People Development (15%)
- Accountable for the overall leadership and people management of the Brand including proactively recruiting and hiring top talent, performance management, and coaching.
- Demonstrate the ability to build, lead, and manage high-performing Teams. Demonstrate the ability to utilize tools to support conflict resolution and employee coaching and counseling
- Lead and maintain a positive and motivating work environment that embodies and supports the Brand’s mission. Lead the team as Brand Ambassadors.
- Ensure effective, consistent brand identity through store personnel training
- Supervise Training and its programs through clinics in educating retail employees about brand identity, product technology updates, customer service, etc…
Drive a Service Culture (10%)
- Lead & develop a customer-focused organization. Provide a culture in the store that brings Brand direction with customers-centric manner / customer satisfaction oriented.
- Achieve customer-oriented KPIs and expectations. Ensure the service strategies are communicated and reinforced to drive customer-focused sales and service culture to maximize revenue.
- Monitor and respond to customer feedback.
- Implement and utilize recognition, rewards, and incentives as a consistent approach to motivate and inspire the team.
- Ensure appropriate staffing and training in the store to achieve customer focus goals. Lead the training strategy for the store to ensure customer and revenue goals are achieved.
Brand Marketing (15%)
- Accountable for marketing Strategy to understand and develop the marketplace according to the Principal / Franchisor’s guidelines and directions.
- Ensure effective sales marketing/ promotion in stores.
- Using the effective budget to analyze the market, provide insight to better understand the trends and the dynamics, also identify opportunities by reviewing metrics such as sales volume, market share, profit projections, pricing and distribution, and conducting consumer research to expand the Brand Business
- CRM
Yêu Cầu Công Việc
- At least 5-7 years of relevant work experience in Food & Beverage Operations (Franchising or Non-franchising) with a system of multiple stores and cities in Vietnam.
- Proven track record of delivering results – strategic account planning, one-year and seasonal account planning, market creation, marketplace leadership, driving business growth, category and brand management
- Data analysis skills and the ability to identify issues and opportunities through regular reviews of business performance
- Effective writing, presentation, and oral communication skills, capable of holding the attention of a room, selling and storytelling, and connecting with team members and accounts from diverse educational and ethnic backgrounds
- Successful experience leading and training people, onboarding new talent, and driving their success and career development
- Love to work with people and know how to embrace the team with positiveness-oriented culture
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: Không giới hạn tuổi
- Lương: Cạnh tranh
![CÔNG TY CỔ PHẦN TẬP ĐOÀN HOÀN MỸ VIỆT NAM CÔNG TY CỔ PHẦN TẬP ĐOÀN HOÀN MỸ VIỆT NAM](https://1900.com.vn/storage/uploads/companies/logo/58/logo-hoan-my-1693975370.png)
Tập đoàn Y khoa Hoàn Mỹ – hệ thống y tế tư nhân hàng đầu tại Việt Nam, đang tập trung nâng cao năng lực khám, chữa bệnh chuyên sâu, đầu tư thêm các cơ sở mới, nhằm đáp ứng nhu cầu chẩn đoán sớm và điều trị hiệu quả các bệnh lý phức tạp đang ngày càng gia tăng tại Việt Nam.
CÔNG TY CỔ PHẦN TẬP ĐOÀN HOÀN MỸ VIỆT NAM đang đẩy mạnh đầu tư hàng loạt thiết bị y tế hiện đại tại 14 bệnh viện và 7 phòng khám nhằm hỗ trợ chẩn đoán và nâng cao năng lực phẫu thuật trong một số chuyên khoa (bao gồm mạch máu, tim mạch, thần kinh, Ung thư và chỉnh hình).
Vào giữa tháng 4.2024, Bệnh viện Hoàn Mỹ Sài Gòn – thuộc Tập đoàn Y khoa Hoàn Mỹ là đơn vị đầu tiên tại Việt Nam và thứ hai tại khu vực Đông Nam Á đưa vào vận hành hệ thống cộng hưởng từ công nghệ cao kết hợp trí tuệ nhân tạo 3.0 Tesla SIGNA™ Hero của GE HealthCare (Hoa Kỳ).
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