- Greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information.
- Agents answer guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements.
- Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.
- Agents also deal with irate guests and find ways to resolve issues to the guest's satisfaction.
- Serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.
Quyền lợi được hưởng
02 months of probation receive full salary
05 working days, 02 days off per week
Periodic health check
Accident insurance 24/7
Uniforms and meals in shifts
Discounted rates apply when using services at the hotel in the Accor group.
Social & health insurance, unemployment follow VietNam law
Yêu cầu công việc
- BA / Vocational in related field
- Minimum 1 – 2 years of experience in similar position preferably in hospitality business