Mô tả công việc
PHẠM VI CÔNG VIỆC/SCOPE OF WORKS
Responsible for all activities relevant to the Front Desk such as the reception, check in - out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.
NHIỆM VỤ VÀ TRÁCH NHIỆM/DUTIES AND RESPONSIBILITIES
- Greet all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity. -
- Register and rooms all arrivals according to established procedures
- Perform check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
- Maintain cashier float and ensures accurate daily report of all money received. - Cash hotel guest’s personal and travelers checks and assists with currency exchange. - Keep abreast of all modifications to accounting policies and procedures. - Responsible and attends to guest’s request of using the service of safety box at all times- Knowledgeable of all special promotion procedures, for programs such as: Seasonal Packages, Radisson Rewards programs. - Attend to guest’s complaints, inquyries and requests, referees’ problems to supervisor- Guest Service Manager if he- she unable to assist.
- Familiar with other Radisson Hotels so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Radisson Hotels- Do everything possible to ensure that the guests depart the hotel with a positive impression of hotel service.
- Perform the audit balances and prepares all works for audit in an orderly fashion. - When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival. - Maintain comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems. - Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a Radisson Brand property- Take personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state all times. - Endeavor to maintain the high standards of the hotel with particular regard to the importance of Radisson Rewards member and other VIP’s and with reference to hotel and to be a health or safety hazard.
Quyền lợi được hưởng
- Working in a dynamic, professional environment with many opportunities for career development
Yêu cầu công việc
Minimum 1 year experience as GSA/Receptionist
High School or Vocational Certification in Hotel Management, Business Administration or related field.
01-year experiences in hotel or related discipline, or an equivalent combination of education and experience.
Yêu cầu hồ sơ
Hình thức nộp hồ sơ: (Tiếng Việt và Tiếng Anh)
1. Gửi trực tiếp về địa chỉ: 170 Võ Nguyên Giáp, Quận Sơn Trà, Đà Nẵng
2. Gửi CV về địa chỉ email tuyển dụng của Khách sạn
XCONS Sài Gòn trực thuộc hệ thống Xhome Group với lĩnh vực kinh doanh chính là xây dựng và thiết kế kiến trúc, nội thất các công trình Biệt thự, nhà phố, chung cư, khách sạn, các trung tâm thương mại...XCONS sở hữu đội ngũ nhân sự chất lượng cao gồm hàng trăm kiến trúc sư, kỹ sư, cử nhân cùng nhà máy sản xuất trực thuộc và hàng chục sơ sở liên kết tạo việc làm cho hàng nghìn lao động.
Với sứ mệnh “Kiến tạo không gian sống mang lại giá trị hạnh phúc cho quý khách hàng” XCONS sẽ thay khách hàng đảm nhận công việc trong tất cả các công đoạn từ thiết kế đến thi công, cung cấp giải pháp tổng thể. Bàn giao chìa khóa trao tay cho khách hàng.