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- Ensure all costing of product is accurate and achieve the set profitability target.
- Work with customer on capacity reservation and planning department which regard to monitoring planning board and order confirmation.
- Update and reply customer /supplier queries - email
- Handling Costing worksheets
- Communicate to customers on costing and daily issues
- Handling internal team and suppliers on daily issues
- Manage customer relationship and achieve customer's expectations
- Manage merchandising team effectively to ensure materials meeting respective PCD
- Recruit competent staff and identify training needs individual
- Intervening and resolving quality / shipment issues
- Work with customers to resolve bulk rejection, extension, complains. Collect debt from customers.
- Doing basic merchandising function to trouble shoot issues that cannot be handled by team member
- Negotiating Fabric and other Raw materials ordering the same.
- Decision making on production related issues and concerns Sample approval on time Materials on time