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Mô tả công việc
We are looking for a qualified and talented person to fill in the above-mentioned position with work details as follows:
Accountable for the the effective and efficient daily operations of the Front Desk and Lobby areas.
1. Supervise and monitor all front office operations.
2. Responsible in the setting up of the Front Office Manager’s Log Book, follow –up Book and Diary and to report all unusual events to the Operation Manager.
3. To ensure there is close co-ordination with all sections of the Front Office and all departments of the company.
4. Responsible in the handling of the Emergency Key and the Master Key.
5. To carry out all emergency procedures and to co-ordinate closely with the Security Department.
6. To improve on guest service standards.
7. Responsible for the arrival and departure arrangement and handling of all long staying and VIP guests.
8. To monitor closely guest’s room folio high balance daily to prevent losses by the company.
9. To maintain strict control on the operations of the computer systems and peripherals.
10. To perform any other duties as required by the Operations Manager or the Management.
11. On–job-training or /and organize monthly training for staff on specific areas need to be improved.
12. Perform as “Manager on Duty” when assigned.
13. The employee must be in line with ISO 14000.
Quyền lợi được hưởng
Besides basic salary, candidate will be eligible for more benefits as below :
- Monthly service charge (after probation)
- Meal allowance and monthly travel allowance
- Health care Insurance (company paid all the cost)
- Participating job training , skill training and company staff activities.
- Full Insurance policy per current labor law.
- Other benefits per Vietnam labor law.
Yêu cầu công việc
Qualifications: Degree in hotel management.
Experience: At least 5 years relevant experience in the hospitality industry (with 2 years in managerial position).
Core competencies: Must be PC knowledgeable as well as Fidelio. (skills, knowledge) Possess Public Relations, negotiation, and presentation skills. Must be customer oriented and able to train, instruct and lead a team of Front Office staff.
Personal Attributes: Possess good communication and human relation skills. Pleasant personality and service oriented attitude. Able to work well under pressure and possess problem solving skills.
Yêu cầu hồ sơ
Please send your resume though Hoteljob.vn.
Please help note that the application with no response received within 3 weeks in considered as there is no vacancy at The Ascott currently matching with your profile. However, we will keep your resume in our database and may consider for other suitable opening positions in future.
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Công ty TNHH MTV ALIFACO được thành lập khi làn sóng Start up phát triển mạnh mẽ tại Việt Nam, chúng tôi luôn đề cao tinh thần khởi nghiệp, hỗ trợ, đồng hành và cùng những người chung chí hướng tiếp tục tinh thần đó để cùng nhau chinh phục các mục tiêu riêng của mõi cá nhân và mục tiêu chung của Alifaco thông qua lĩnh vực về chăm sóc sức khỏe.
Với phương châm WHERE DREAMS COME TRUE – ALIFACO luôn mở cửa đón nhân tài – chung vai cùng tiến bước. Với môi trường năng động, trẻ trung, cởi mở và đề cao sáng tạo, cùng văn hóa học tập mạnh mẽ và thúc đẩy phát triển. Alifaco tự hào vững bước cùng những tài năng trẻ, tự hào ươm mầm những giấc mơ và trở thành cộng đồng khởi nghiệp mạnh mẽ, chinh phục đỉnh cao thành công, đưa sản phẩm Việt nên bản đồ kinh tế thế giới.
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