Mô tả công việc
- Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
- Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit
- Communicate to his/her superior any difficulties, guest comments and other relevant information
- Deliver daily briefings and attend other Food and Beverage meetings as scheduled
- Deliver prepared training sessions in line with a departmental monthly calendar
- Prepare for service by ensuring the department’s:
- Grooming is impeccable and in accordance with IHG personal presentation standards
- Equipment is clean
- Equipment is sorted and stored
- Glassware is polished
- Requirements for special occasions are ready
- Music is on
- Lighting is on
- Outlet is ready for service and guest comfort
- Carry out effective service by ensuring all staff are aware of their role in:
- Greeting and seating guests
- Explaining and up-selling daily beverage specials
- Processing food orders accurately
- Using trays and tray jacks effectively
- Quickly taking food and beverage orders
- Ensuring payment methods are handled accurately
- Ensuring working areas are cleaned and re-set quickly
- Ensuring the bar is clean
- Regularly cleaning ashtrays
- Conversing with Guests in relation to the food and beverage products
- Carry out effective beverage service by ensuring:
- Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations
- Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
- Promoting and selling cocktails to guests
- Making and presenting cocktails
- Coffee and tea is served hot and in accordance with standard
- Patron care standards are adhered to by ensuring:
- Guests are advised on alcoholic beverages
- The strengths of alcohol is advised and guests are advised as to their effect
- Compliance with legal provisions of local liquor codes
- Level of intoxication of guests is assessed and appropriate action taken
- Advise guest on the hotel’s policy of smoking
- Monitor factors which interfere with the total experience of the guest
- Cellar operations are carried out including:
- Correct use of refrigeration system
- Effective operation of the post-mix syrups bulk dispense system
- Operating the beer reticulation system
- Adhering to stock control procedures
- Take appropriate action to resolve guest complaints
- Requisition bar items according to bar stocks
- Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
- Promoting and selling cocktails to guests
- Making and presenting cocktails
- Coffee and tea is served hot and in accordance with standard
- Patron care standards are adhered to by ensuring:
- Guests are advised on alcoholic beverages
- The strengths of alcohol is advised and guests are advised as to their effect
- Compliance with legal provisions of local liquor codes
- Level of intoxication of guests is assessed and appropriate action taken
- Advise guest on the hotel’s policy of smoking
- Monitor factors which interfere with the total experience of the guest
- Cellar operations are carried out including:
- Correct use of refrigeration system
- Effective operation of the post-mix syrups bulk dispense system
- Operating the beer reticulation system
- Adhering to stock control procedures
- Take appropriate action to resolve guest complaints
- Requisition bar items according to bar stocks
Quyền lợi được hưởng
- Uniform & Laundry
- Duty Meals
- Accident Insurance 24/7
- Monthly service Charge
- 12 Annual Leave/Year
- Annual Health Check
- Participating job training, skill training by international hotel standards.
- Other benefits per Vietnam labor law.
Yêu cầu công việc
Required Skills –
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
Problem solving, reasoning, motivating, organizational and training abilities.
Leadership skills
Qualifications –
Diploma in Hotel Management, Food & Beverage, or related field.
Experience –
1-2 years related experience, including supervisory experience, or an equivalent combination of education and experience
Yêu cầu hồ sơ
- -As per hotel's guidance
Đặt cho mình câu hỏi “Tại sao, chuỗi nhà hàng bán thịt đông lạnh của nước ngoài lại phát triển mạnh trên đất Việt mình như vậy?”
Từ những câu hỏi tại sao, cùng lòng tự hào dân tộc, thương hiệu Bò tơ Nhân Phát đã được các founder Việt bắt tay vào hiện thực hóa, nhằm mục tiêu đưa đặc sản Việt vươn xa hơn, khẳng định và nâng tầm giá trị ẩm thực Việt trong lòng tất cả mọi người.
Chính sách bảo hiểm
- Được hưởng các chế độ bảo hiểm : BHYT, BHXH, BHTN
- Hưởng quyền lợi bảo hiểm 24/7
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Team building theo quý
- Các hoạt động vui chơi, giải trí, ca hát thường xuyên
- Thể thao: Đá bóng, bóng chuyền,..
Lịch sử thành lập
-
Năm 2016, nhà hàng đầu tiên mang thương hiệu Bò Tơ Nhân Phát đã chính thức có mặt trên đất Sài Gòn tại 160 Đặng Nguyên Cẩn, Phường 13, Quận 6 là câu trả lời thiết thực nhất với mục tiêu đưa đặc sản Việt vươn xa hơn, khẳng định và nâng tầm giá trị ẩm thực Việt trong lòng tất cả mọi người.
Mission
Sứ mệnh mang đến cho khách hàng trải nghiệm tuyệt vời nhất về chất lượng và dịch vụ; lan tỏa tinh thần tự hào thương hiệu Việt bằng cả trái tim. Bò tơ Nhân Phát đã và đang không ngừng nỗ lực hoàn thiện dịch vụ mỗi ngày. Đến với Bò tơ Nhân Phát, bạn không chỉ đơn thuần trải nghiệm một món ăn ngon mà còn là dịch vụ tử tế từ tâm của đội ngũ nhân viên nhà hàng. Không quá cầu kỳ nhưng vô cùng thoải mái và ấm cúng để họp mặt gia đình, bạn bè.