IHG (VIETNAM), LLC 3.7 ★

About Uni Export:

• Uni Export is a leading and pioneering supplier of wood pellets in Vietnam and Asia, with a substantial 19-years experiences.
• Operating 5 production plants, we currently deliver a supply of over 500,000 tons of biomass energy, along with 300,000 tons of wood sawdust, wood shavings, wood powder; and more than 18,000 cubic meters of plywood annually. Together with 4 forthcoming expansion projects in the south, central highlands, and northern parts of Vietnam, our total production capacity is anticipated to reach 700,000 MT by 2024 and surpass 1,000,000 MT by 2025 for biomass energy.
• Growing with its production capacity coupled with the global demand for sustainability, Uni Export takes the lead in obtaining certifications including SBP, FSC, GGL among others. The company has established a long-term and strong relationship with reputable conglomerates from Europe, Japan, and South Korea to provide green fuel and achieve the common goal of zero emissions.

Responsibilities:

Sales Strategy:

• Proactively seek and identify potential clients from target markets, conducting market research and trend analysis to uncover new business opportunities.
• Create and implement effective strategies for reaching out to potential clients, utilizing diverse and innovative sales techniques to engage new leads.
• Establish and nurture strong, long-term relationships with both existing and potential clients through regular communication and personalized service.
• Create weekly sales plans, including upselling and cross-selling strategies to existing clients, ensuring sales targets are met or exceeded.

Client Relationship Management & Support:

• Build and maintain strong relationships with clients, work closely with them to understand their needs and provide tailored solutions that add value.
• Offer tailored product and service recommendations based on client needs, ensuring high levels of client satisfaction and loyalty.
• Provide professional consultations on products and services, helping clients make informed purchasing decisions.
• Work closely with marketing, customer service, and technical teams to ensure seamless customer experience and a timely response to client needs.

Sales Reporting & Market Insights:

• Maintain accurate and up-to-date records of client interactions and transactions using CRM tools (Salesforce, Excel, etc.), ensuring data accuracy and timeliness.
• Research and analyze market trends, competitor activity, and customer behavior to develop more effective sales strategies and gain a competitive edge.
• Provide weekly updates on sales activities and results, reporting progress to the Sales Team Leader/Upper Manager and proposing strategies for improvement.
• Suggest new business development strategies and plans to help maximize sales opportunities and revenue generation.

Support Product & Service Development:

• Based on customer feedback, contribute ideas and suggestions for improving products or services to better meet market demands.
• Take part in special business development projects or sales campaigns as needed, helping to improve overall business performance.

Requirements:

• University Degree/ College in related fields
• At least 1 year of experience in the same position.
• Having worked for a Japanese company is a plus.
• Familiar with Salesforce CRM is a plus
• Proficient English skills, both written and spoken
• Fast learner, Independence, passion for sales
• Strong research and organizational skills.
• Strong negotiation and communication skills
• Good time and task management skills.
• Have excellent planning and reporting skills.
• Outstanding problem-solving, and analytical/ observation skills.
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Exceptional Knowledge of products, sales skills, and sales process.

Working location and hours:

• Location: Floor 2, Master Building, 41-43 Tran Cao Van Street, District 3, Ho Chi Minh City, Vietnam
• Time: Mon-Fri (8.00 AM - 5.00 PM) & Sat (8.00 AM - 12.00 PM - WFH available)

Benefits:

• Competitive salary and benefits package.
• 12 days of annual leave.
• 13th month salary and Annual Performance Bonus (based on business performance).
• 100% coverage of mandatory insurance and Annual Health check-up.
• Premium Private Health Insurance (Bao Viet Insurance).
• Salary reviews 1 times/year or on excellent performance.
• Bonuses for holidays, birthdays, etc.
• Company trip, annual year-end party every year, team building, etc.
• Opportunity to work in a dynamic and fast-paced environment.
• Professional development and growth opportunities.
• Other welfare is in accordance with Vietnam labor regulations.