Novotel Saigon Centre

• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.

• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.

• Deliver food & beverage services in accordance to departmental standards and procedures

• Ensure that all food & beverage are served according to service standard

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management.

• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management.

• Assist other Food & Beverage outlets with their operations during peak times or when required.

- Free motor parking

- Hotel's meal

- Hotel's uniform

- Professional orientation and internal training courses

• Minimum 2 years of relevant experience in a similar capacity.

• Good reading, writing and oral proficiency in English language.

• Additional certification(s) in Food & Beverage.

• Ability to speak other languages and basic understanding of local languages will be an advantage.

• Working knowledge of MS Excel, Word, & PowerPoint

Hotline: 028 3520 4896