Mô tả công việc
1. Be responsible for Outlet Cashier, Host / Hostess, Waiter / Waitress to provide a courteous, professional and efficient service at all times.
2. Be knowledgeable of all services and products offered by the hotel.
3. Has a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
4. Has the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
5. Monitors operating supplies, equipment and reduce spoilage and wastage successfully.
6. Ensures that the place of work and surrounding area kept clean and organized at all times.
7. Successfully performs opening and closing procedures established for the assigned outlet.
8. Handles guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
9. Reports guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
10. Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
11. Understands and strictly adheres to the rules and regulations established in the hotels policy manual and the hotels policy on fire, hygiene, health and safety.
12. Maintains good rapport and work relation with service associates in the assigned department and within the hotel.
13. Assists in carrying out scheduled inventories of products and operating equipment.
14. All duties and tasks performed as per the tasks required at the outlet.
15. Ensures a flawless service to the highest standards and as required by the department and the hotel.
16. Performs other duties assigned by the outlet management.
Quyền lợi được hưởng
- International working environment
- Attractive salary
- 13th month salary
- Service charge
- Birthday benefit
- Duty meals,
- Annual Outing trip
- Special room rate as per Melia Hotels International policy
Yêu cầu công việc
EDUCATION AND TRAINING: College degree or above
LANGUAGES: Vietnamese - Excellent level, written & spoken English - Good level, written & spoken
WORK EXPERIENCE: At least 1-year experience in international hotel at the same position
Yêu cầu hồ sơ
Please contact HR via phone number: +84 254 378 9000 – Ext: 5203
Khu du lịch Rừng Thông Núi Voi - L.TC DALAT LAND do Công ty CP Du lịch L.T.C đầu tư xây dựng từ năm 2022. Địa chỉ KDL Rừng Thông Núi Voi - L.TC DALAT LAND nằm ngay dưới chân núi voi thuộc địa phận thôn K’Long xã Hiệp An, huyện Đức Trọng. Khu du lịch chỉ cách trung tâm thành phố Đà Lạt tầm 15km về phía nam nên du khách di chuyển đến đây rất nhanh chóng.
Khu du lịch Rừng Thông Núi Voi - L.TC DALAT LAND không chỉ thu hút bởi những công trình độc đáo mà còn sở hữu khí hậu cao nguyên tuyệt vời cùng khu rừng nguyên sinh và núi Voi hùng vĩ. Với số tiền đầu tư lên đến hàng trăm tỉ, đây trở thành một địa điểm thú vị, lãng mạn.