One Mount Group 3.6 ★

Job Summary

• Manager of Fund and Fiduciaries Services team with the below detailed responsibilities:
  
  

Responsibilities

• To direct and control day to day Fund Service or Fiduciary Service Operations (“F&FVN Ops”), ensuring clients' interest are fully protected and delivering value added services to clients in accordance established procedures, regulations and laws and also Group business need;
• Check Financial statements or customized reports, which are prepared by maker, to ensure that they are delivered to client on timely and accurately in accordance with requirements regulated by regulators or requested by the clients;
• NAV verification to ensure that NAV of the fund is calculated accurately;
• Review compliance monitoring checking at each NAV cycles and then take proper action in case any breach is found.
• Review fund documents to ensure that Fund documents are compliance with prevailing regulations;
• Maintain a positive working relationship with the local stakeholder (e.g. regulators / VSD / BIDV) and other division within the Bank
• Ensure accuracy and completeness of client investment records maintenance.
• Ensure timely delivery of report to clients within the agreed deadline and periodic reports within the timeline stipulated in prevailing regulations.
• Be cost effective; optimise utilisation of resources
• Ensure timely response to trade, compliance related queries; provide quality services to clients
• Keep update with changes in local regulations and market specification.
• Perform gap analysis in process whenever there is new regulations as assigned by Direct Manager/ Functional lead;
• Support function manager on internal and external audit work (i.e. KPMG, E&Y, PWC) for audit purpose;
• Support manager to ensure function’s compliance to Group’s policies, procedures and local regulatory requirements (KCI, CST, KCSA and internal and external audits requirements);
• Support projects of F&F VN Ops as assigned by Direct Manager/ Functional Lead
• Timely escalate any operational risks and provide proposed action to mitigate those risks related to F&FVM Ops
• Actively provide initiatives to improve Operational process
• Cooperate with Direct Manager & Functional Lead to deliver F&FVN’s strategy & mission
  
  

Strategy

• Awareness and understanding of the Group’s and local business strategy and model appropriate to the role.
  
  

Business

• Actively support the sales and services culture of the Bank
• To provide positive feedback to clients on areas for improvement with the aim of strengthening client relationship
• Maintain good relationship with stakeholder specially VSD, SSC, HNX, HSX, BIDV, SBV, MOF, brokers and other stakeholders
  
  

Processes

• Checker of Fund and Fiduciary services’ BAU activities;
• Verify and manage for preparing financial statements in accordance with requirements regulated by regulators or requested by the clients to ensure they are delivered and sent timely and accurately.
• Review NAV calculation done by Fund Accounting team;
• Manage all process relating to Fund Supervisory activities with Transfer Agency systems are properly and accurately.
• Check and authorize payment instructions in an accurate and timely manner to comply with Vietnam regulations, Fund’s documents, and the bank policy (if any);
• Ensure function’s compliance to Group’s policies, procedures and local regulatory requirements (KCI, CST, KCSA and internal and external audits requirements);
• Review compliance monitoring checking at each NAV cycles and then take proper action in case any breach is found.
• Review fund documents to ensure that Fund documents are compliance with prevailing regulations;
• Handling client's inquiries relating to Fund and Fiduciary Service Operations;
• Support Direct Manager or Functional lead on all technical issues relating to fund accounting and bank supervisory services.
  
  

People & Talent

• Complete e learning as assigned by Group.
• Self-motivate, train and develop to achieve high quality service to clients and avoid errors
• Train and develop team members to achieve inter-sectional teamwork and total quality business unit and maintenance of quality service
  
  

Risk Management

• Ensure compliance to all established procedures, regulations and Group Securities Services policy guide
• Fully understand and comply with Group Securities Services policies and local regulatory requirements and embed it in BAU and appropriately discharge duties as per Group Policies and Local regulations
• Able to recognise implication of changes of regulations or market practices and take appropriate measures to keep the bank and clients informed and to protect their interest
• Assist Lead team/ Functional Lead to monitor and manage operational risks including system and channel risks of the products and highlight any potential and actual breakdown of controls
• Ensure approved generic Product Programs and their corresponding Country Addendums are in place before any product is accepted for implementation. Refer any instances of non-compliance to higher level for follow up and also highlight such instances to via KPIs and monthly operational risk reporting.
• Keep Lead team/ Functional Lead advised of financial and any extraordinary developments. Ensure accurate and timely submission of management and local regulatory returns
• Manage and direct Operational Risk Management and Control for F&FVN Ops to achieve at least an audit rating of “Satisfactory”up to line manager on any risks found during BAU activities
  
  

Governance

• Fully understand and comply with Group Securities Services policies and local regulatory requirements and embed it in BAU and appropriately discharge duties as per Group Policies and Local regulations
• Ensure compliance to all established procedures, regulations, and Group Securities Services policy guide
• Able to recognise implication of changes of regulations or market practices and take appropriate measures to keep the bank and clients informed and to protect their interest
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Assist Direct Manager/ Functional Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key Stakeholders

• TTO, FM, CFCC, Clients
  
  

Other Responsibilities

• Embed Here for good and Group’s brand and values in country and the team;
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
  
  

Qualification

• University degree with 3 or 4 year operation experiences in Fund services or accounting/auditing industry;
• Broad knowledge of banking operation and banking practice.
• Thorough knowledge of fund administration process and industry accounting standards.
• Ability to handle variety of fast changing situations in terms of work pressure and clients’ requirements.
• Ability to work independently and lead a small team
• Ability to work under pressure
• Helpful and willing to go extra miles
• Operational Risk Management: Introductory
• Product knowledge: Core
• Capacity/capability planning: Introductory
• Process Management: Core
• Innovation
  
  

Role Specific Technical Competencies

• Good in Excel
• Accounting knowledge
• Management skills
• Understanding on VN Securities Market
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.