Premier Village Phu Quoc Resort managed by Accor

Mô tả công việc

Job Summary – (Role Summary)

• Supports the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions, set up of food and beverage equipment, mini bar operations and assisting with the preparation of service.

• Adhere to regulations concerning FSMS/ HACCP, health, safety, or other compliance requirements, as well as brand standards and policies and procedures.

Essential Duties and Responsibilities – (Key Activities of the role)

• Delivers beverage service of high standard and in accordance with departmental standards and procedures

• Communicates to his/her superior any difficulties, guest comments and other relevant information

• Establishes and maintains effective employee working relationships

• Attends and participates in daily briefings and other meetings as scheduled

• Attends and participates in training sessions as scheduled

• Maintains daily and monthly inventory

• Prepares daily requisition and stock are properly replenish accordingly

• Prepares for service by ensuring:

o Grooming is impeccable and in accordance with personal presentation standards

o Outlet equipment is clean

o Equipment is sorted and stored

o Glassware is polished

o Requirements for special occasions are ready

o Music is on

o Lighting is on

o Outlet is ready for service and guest comfort

• Carries out effective service by ensuring:

o Guests are greeted and seated

o Daily beverage specials are explained and up-sold

o Food orders are processed accurately

o Trays and tray jacks are effectively used

o Food and beverage orders are taken quickly

o Payment methods are handled accurately

o Working areas are cleaned and re-set quickly

o Bar is clean

o Used ashtrays are regularly cleaned

o Guests are conversed with in relation to the food and beverage products

• Carries out effective beverage service by ensuring:

o Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations

o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine

o Promoting and selling cocktails to guests

o Making and presenting cocktails

o Coffee and tea is served hot and in accordance with standard

• Patron care standards are adhered to by ensuring:

o Guests are advised on alcoholic beverages

o The strengths of alcohol is advised and guests are advised as to their effect

o Compliance with legal provisions of local liquor codes

o Level of intoxication of guests is assessed and appropriate action taken

o Advise guest on the hotel’s policy of smoking

o Monitor factors which interfere with the total experience of the guest

• Cellar operations are carried our including:

o Correct use of refrigeration system

o Effective operation of the post-mix syrups bulk dispense system

o Operating the beer reticulation system

o Adhering to stock control procedures

• Take appropriate action to resolve guest complaints

• Performs related duties and special projects as assigned

Quyền lợi được hưởng

1. Salary and Allowances/Lương và Phụ cấp

Full Salary & monthly Service Charge in probation period/ Được nhận 100% lương và tiền thưởng phí dịch vụ trong giai đoạn thử việc.

Support to relocation allowance by ranks/Hỗ trợ chi phí nhận việc.

Home Visit allowance/Hỗ Trợ chi phí về thăm nhà.

2. Benefits/Các chế độ Phúc lợi

Supported housing staff with full amenities and entertainment area/ Hỗ trợ nhà ở nhân viên với đầy đủ cơ sở vật chất

Support shuttle bus to Hotel./Hỗ trợ xe đưa đón tới nơi làm việc.

Support for full meals during the work shift and day off./Hồ trợ 03 bữa ăn mỗi ngày.

Uniforms are provided according to Hotel standards./Được cung cấp đồng phục theo tiêu chuẩn của tập đoàn Accor.

International working environment, joining training courses according standard of AccorHotels./Môi trường làm việc chuyên nghiệp, được tham gia các khóa đào tào của tập đoàn Accor

3. Insurance policy/Chính sách bảo hiểm

Insurance according to the provisions of Labour law/Được đóng bảo hiểm đầy đủ theo luật lao động.

Suncare Insurance according to the provisions of policy SunGroup/Bảo hiểm Suncare theo quy định của tập đoàn Sungroup

Yêu cầu công việc

Required Skills

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

• Able to read and write English

Qualifications

• High School and /or Diploma in Hotel Management, Food & Beverage, or related field

Experience

• 1 years related experience or an equivalent combination of education and experience. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred

Yêu cầu hồ sơ

If you are interested, please contact our Recruitment team via:

• Apply to via hoteljob.vn.
• Submit CV to email: Nộp hồ sơ or Nộp hồ sơ .
• Tel: 091 763 5788 (Mr.Linh)

*Note that ONLY shortlisted candidates will be contacted.