VMO 3.7 ★

• Achieves budgeted goals by executing sales activities within assigned market segment

• Assists in the development of annual sales goals

• Assists in the completion of monthly booking report

• Meets budgeted sales and profit margins for group business, by soliciting, selling, and confirming business as required

• Develops data and recommends programs to meet clients’ needs

• Prepares proposals with the Director of Sales & Marketing that are geared to maximize profit while satisfying guest needs

• Solicits files on a timely basis to confirm business

• Uses outside sales calls to solicit existing and new guests

• Coordinates activities related to booked business with other departments

• Communicates guests’ requests to all departments in an effective and timely manner

• Insures maximum occupancy on a daily basis by performing follow-ups on progress of FIT and allotments booked with Front Office

• Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan

• Develops plans, special sales activities, and promotion

• Attends RHG/hotel sales blitz, and/or trade shows in key market cities to develop new business and to contact established clients in these cities

• Communicates requests for special accommodations and suites

• Pre-blocks all special requests or VIP accommodations accurately

• Keeps Sales Department informed of allotment booking status

• Communicates with Front Office Manager all VIP’s for appropriate treatment

• Ensures all reservations are tracked correctly for statistical purposes

• Follows up on commissions and other fees paid to travel agencies etc.

• Liaises with the Accounts Payable Department regarding credit issues

MAXIMISING HOTEL REVENUE IN MEETING AND EVENTS

• Leading, motivating and coaching the M&E Sales Team to ensure 100% Guest Satisfaction.

• Ensuring all Sales opportunities and future leads are followed through to fulfil budgeted targets.

• Actively promoting and selling the facilities through client Site Inspections and familiarization events.

• Preparing Offers & Contracts in line with the Hotel's M&E standards.

• Communicating and planning with the Food & Beverage Operations Teams to ensure high quality standards are maintained.

• Utilizing guest feedback developing services and procedures to enhance guest satisfaction.

• Achieves budgeted goals by executing sales activities.

• Assists in the development of annual sales goals.

 Chế độ phúc lợi 

- Phí phục vụ hấp dẫn

- Hỗ trợ xăng xe

- Bữa ăn trong ca

Có kinh nghiệm ở các vị trí tương đương tại các KND hoặc khách sạn 4- 5*.