CRC Sports & Lifestyle Việt Nam

Hồ Chí Minh

500 - 1.000 nhân viên

https://crccareers.com/vihtt...

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Việc làm CRC Sports & Lifestyle Việt Nam

Cập nhật 12/12/2024 20:50

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Account Manager

CRC Sports & Lifestyle Việt Nam

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Thông tin cơ bản

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Ngày đăng tuyển: 07/12/2024

Hạn nộp hồ sơ: 06/01/2025

Hình thức: FULL_TIME

Kinh nghiệm: 3 - 4 năm

Số lượng: 1

Giới tính: Không yêu cầu

Nghề nghiệp

Key Account Manager

Ngành

Transportation Logistics Supply Chain and Storage

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

Overall Role Purpose: Responsible for revenue generated from a geographically assigned sales territory (or business portfolio) by servicing and retaining existing customers and targeting new business opportunities.
Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a ‘personal service’. Act as the customers’ main point of contact, by liasing closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
Work as a customer contact with the user departments in key account customers, feedback the user situation to National Customer Channel for the formation of account strategy.
Produce information for management necessary to evaluate performance vs. key performance indicators.
Ensure co-operation with other members of the sales team and throughout the sales force.
Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed through the relevant DHL departments.
Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.
Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers. All non-sales activities or diversionary activities should be handled by Sales Admin Support or Customer Support Executives.
Develop an Annual customer call cycle (Planned and Unplanned Maintenance) to secure committed orders with new and existing customers and gain any competitor held businesses to ensure that individual agreed targets are achieved.
Complete GSP sales reporting requirements in a timely manner, which includes “Productivity This Week”, “Productivity Next Week” and “New Business Commitments Gained”.
Complete Brick Wall and Relationship Balance Sheet Scorecard for the Top 20 accounts in their sales territory.
Adhere to regional standard profit margins and discount guidelines.
Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximises growth within the existing customer base.
Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
Continually develop knowledge of DHL’s products/services and general commercial awareness in order to provide the best possible solutions to the customers.
Ensure all customer agreements are cost-sensitive so as to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff require management’s agreement and justifications.
Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in the customer database.
Analyse and monitor customer data to measure success and identify fluctuations/trends so as to decide on the relevant actions to be taken.

YOUR PROFILE

3 years experience in sales express, freight, and logistics.
Presentation skills: advanced
Communication skills: advanced - Vietnamese & English
Educational Qualifications: Bachelor's Degree

OUR OFFER

Multifarious benefit programs.
Strong career support & lots of opportunities in an international environment.
Training: both online and offline with Global DHL Standards.
Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
Working together based on DHL values of “Respect and Results”.
Diverse engagement activities under “Best Day Everyday” – our Health & Well-being program.
Employee hobby clubs, sports championships.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

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CRC Sports & Lifestyle Việt Nam Xem trang công ty

Quy mô:

500 - 1.000 nhân viên

Địa điểm:

163 Đường Phan Đăng Lưu, Phường 01, Quận Phú Nhuận, Thành phố Hồ Chí Minh, Việt Nam

CRC SPORTS & Lifestyle – Nhà bán lẻ & phân phối thương hiệu các mặt hàng về thể thao hàng đầu tại Thái Lan và Việt Nam. Được thành lập tại Thái Lan vào năm 1997 với tên gọi ban đầu SuperSports. SuperSports Việt Nam là một hệ thống thuộc tập đoàn Central Retail hoạt động theo hai hình thức bán lẻ chính: Cửa hàng bán lẻ đồ thể thao của các thương hiệu khác nhau có tên là “SuperSports” & Cửa hàng chuyên biệt thương hiệu như Crocs hay New Balance. Sở hữu hơn 1200 địa điểm phân phối với hơn 20 thương hiệu thể thao chính thức khác nhau trên khắp thế giới như Crocs, New Balance, Fila, Umbro, Adidas, Nike,... SuperSports mang đến rất nhiều lựa chọn về giày dép và quần áo, máy tập thể dục và phụ kiện thể thao mang đến sản phẩm chất lượng tốt nhất cho các tín đồ đam mê thể thao tại Việt Nam. Cửa hàng bán lẻ: SuperSports, Crocs, New Balance, Fila và Skechers. Nhà phân phối: Crocs, Fila, Kambukka, Liverpool FC, PTP Fitness, New Balance, Speedo, Skechers, Under Armour và Zoggs

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