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Việc làm Hoiana Resort & Golf
Cập nhật 06/12/2025 00:52
Mô tả công việc
SCOPE OF POSITION
The Sales Gallery Operation Admin is responsible for the daily operation and customer service experience at the Sales Gallery and Show Units of the Beach Villas project. This role plays a crucial part in delivering a premium hospitality-standard experience to potential customers and supporting the sales team in all activities related to customer visits, events, and on-site service coordination.
RESPONSIBILITIES AND ACCOUNTABILITIES
1. Customer Reception & Experience Management:
• Welcome and assist customers visiting the show units and sales gallery.
• Manage and organize customer visit schedules, booking requests, and on-site coordination.
• Support the sales team during customer visits, ensuring a seamless and premium experience throughout the property tour.
2. Customer Service Support:
• Arrange and serve F&B requests for customers during visits, including preparation or coordination with in-house restaurants.
• Coordinate accommodation arrangements at Hoiana Resort & Golf upon request from the sales team or customers.
• Organize transportation services including shuttle, fleet, or buggy services for customer visits and events.
3. Event and Sales Support:
• Assist with sales events, launches, and private previews held at the Sales Gallery or other venues within the Hoiana Resort & Golf complex.
• Support the setup, logistics, and execution of sales and marketing events as required.
4. Facility and Operation Management:
• Oversee the daily operation and upkeep of the Sales Gallery and Show Units, including cleanliness, safety, facility maintenance, and compliance with operational standards.
• Manage inventory of amenities, printed materials, and display elements to ensure the gallery is always prepared for customer visits.
5. Administrative and Coordination Duties:
• Maintain accurate records of customer visits, service requests, and operational reports.
• Coordinate with relevant departments (Housekeeping, F&B, Transportation, Technical, etc.) to ensure smooth service delivery.
• Perform other tasks as assigned by the Line Manager.
Quyền lợi được hưởng
• Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, …)
• Big-scale project in central Vietnam
• Career Development Opportunity
Yêu cầu công việc
1. Education: Graduation from a university or college in hospitality, business administration, marketing, or other related fields is an advantage.
2. Experience: experience working in hospitality industry. Having experience as an admin/sales gallery operation at a real estate company or in sales or marketing is an advantage.
3. Skills:
a. Excellent interpersonal and communication skills with a strong customer-centric mindset.
b. Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
c. Good English communication skills (both written and spoken).
Yêu cầu hồ sơ
Nằm trên một dải bờ biển tuyệt đẹp chỉ cách Đà Nẵng 30km về phía nam, Hoiana có cơ hội tuyệt vời và mức lương cạnh tranh trên hàng chục ngành nghề ở mọi cấp độ. Thực hiện bước tiếp theo trong sự nghiệp của bạn tại một trong những dự án nghỉ dưỡng được tìm kiếm nhiều nhất của Việt Nam.
Review Hoiana Resort & Golf
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