Hyatt Regency West Hanoi ★ 4.3

• Maintain an organized and up-to-date filing system (both manual and electronic) for all personnel records.
• Ensure all employment practices comply with local labor laws.
• Oversee proper documentation for associate work accident claims.
• Liaise with local labor authorities on matters assigned by the Director of Human Resources.
• Prepare turnover and absenteeism reports promptly.
• Process Change of Status forms and Career Profiles.
• Monitor productivity levels and manage utility/payroll costs responsibly, ensuring efficient use of resources and energy.
• Verify attendance records in line with company policies and procedures.
• Assist in monitoring food quality and cleanliness in the Associate Restaurant.
• Ensure associate facilities (locker rooms, restaurant, smoking area, clinic, First Aid Box) are maintained to standards.
• Support remuneration surveys to recommend competitive compensation and benefits packages.
• Manage HR computer systems for effective payroll administration.
• Oversee local associate insurance programs.
• Assist in recruitment when needed.
• Handle documentation for visa, residence card, and work permit applications for foreign associates.
• Help coordinate associate recognition programs.
• Organize exit interviews and disciplinary inquiry meetings.
• Build and maintain professional relationships with management, associates, government officials, the local community, academic institutions, and hotel schools.
• Ensure fair handling of grievances and misconduct cases, providing counseling and coaching to correct behavior.
• Supervise Personnel Officers/Assistants closely to ensure effective performance.
• Delegate responsibilities appropriately to trained associates equipped to complete tasks correctly.
• Ensure associates fully understand hotel rules and regulations, and enforce compliance with corrective measures when necessary.

• Service charges
• A balance 5-day workweek
• 12 complimentary nights at Hyatt Hotels worldwide
• Exclusive discounts on F&B and Friend & Family rates
• Duty meal and provided Uniforms
• Opportunities for career growth
• A Diverse & Inclusive workplace culture where you truly belong

• Diploma/qualification in a related major
• Minimum 1 year of the same position or 4 years of related experience.
• Good communication in both English and Vietnamese
• Good management skill

Please submit your application via Hoteljob or via email to CXRRN.recruit[at sign]hyatt.com.

Only suitable candidates will be contacted for an interview.