Intercontinental Danang

Mô tả công việc

• Assist guests with all inquiries, both hotel and non-hotel related

• Conduct effective shift briefings to ensure hotel activities and operational requirements are known

• Maintain detailed knowledge of the activities of the day and alert to any potential problems

• Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events

• Maintain adequate supplies of forms, brochures and ensure they are presented in line with hotel standards

• Consult Log Book for information/request left by outgoing shift

• Manage all incoming guest mail, messages, telexes, facsimiles and special deliveries, in accordance with policy

• Manage outgoing guest mail, courier services, postage of parcels and freighting as directed by guests

• Perform any other duties which may be assigned by the management from time to time.

• Receive telephone calls and take messages for guests who are out, in accordance with hotel policy

• Record incoming registered mail, telegram, parcel, telex in appropriate file

• Upselling daily transportation and tour

• Arrange the daily transport operation in terms of hotel cars and driver assignment to ensure daily transport operation is well organized and smoothly run

Quyền lợi được hưởng

• Monthly Allowance: 3.000.000 VND (5.000.000 VND for Korean/ Chinese/ Japanese speaking)
• Shared accommodation (applied for non Danang residents)
• Provided uniform, Duty meal and Transportation
• Accidental insurance (24/24)
• Completion certification and reference letter

Yêu cầu công việc

• Good English and Communications

Yêu cầu hồ sơ

• CV in English