Mô tả Công việc 1. Coffee Experiences Hosting ● Use the art of storytelling to accompany customers in their journeys to explore Vietnamese coffee and culture;; ● Provide exceptional customer service, going above and beyond to ensure each customer's experience is unforgettable; ● Deliver the guidance and instruction on how to brew signature Vietnamese coffee based beverages; 2. Customer Assistance ● Extend warm welcomes, provide insightful menu descriptions and passionately introduce customers to our Lacàph products; ● Enhance customer's engagement and experience by actively promoting and selling products or services; ● Understand customers' needs, address their concerns or complaints (if any); 3. Crafting Coffee Excellence ● Prepare and serve a diverse range of coffee related beverages; ● Maintain an inviting work environment, ensuring the highest standards of cleanliness and sanitation; ● Strictly adhere to all food safety and quality regulations.Yêu Cầu Công Việc Must have: - Fluent in English communication; - A positive attitude and the ability to adapt to a dynamic and fast-paced environment; - Exceptional interpersonal skills and communication skills, with the ability to tell stories and create connections with customers; - Flexibility in working hours, including weekends and holidays. Nice to have: - Passion for Vietnamese coffee and culture, with a genuine desire to share this enthusiasm with others; - Previous experience in a customer-facing role, preferably in coffee/bartending service or a similar hospitality environment; - Knowledge of coffee and brewing techniques is nice, not a must, and will be professionally trained.Chế độ bảo hiểm Du Lịch Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương