Park Hyatt Saigon

• Provides exceptional service to guests and internal customers in other departments at all times to maintain positive interactions with good working relationships.
• Maintains an efficient and accurate filing system to record all sales agreements, contracts, and quotations.
• Entertains and conducts hotel inspections for clients whenever required.
• Establishes and maintains strong relationships with the existing clientele and constantly explores new business opportunities.
• Liaises and works closely with the related operation departments, ensuring guests' requests and expectations are being met.
• Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems.
• Ensures all allocated Accounts are being updated regularly and that all activities / events log books are being accurately maintained.
• Follows up on sales leads whenever required or assigned by the Sales Managers / Executives.
• Prepares, compiles, and distributes the weekly or monthly reports in a timely manner.
• Liaises and works closely with the related operation departments, ensuring guests' needs and expectations are being met.
• Assists the Sales Managers / Executives to follow up on all matters in the absence of the Sales Managers / Executives.
• Ensures high standards of personal presentation and grooming.
• Understand and strictly adhere to the Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health, and safety.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

• Individually customized personal learning plan
• Intensive training in agreed area of specialization
• Sharing, advice, and feedback from your Coaches and Mentors
• Participation in hotel's programs and initiatives
• Continuous learning and career growth
• Creative workplace with international teams of talents
• Exciting challenges and rewarding recognitions International and professional but friendly 5-star working environment
• Training and development opportunities
• Have 2 duty meals per working shift
• Uniform and free laundry service provided

• 6-months internship program
• Passionate for the hospitality industry
• Team player, who values teamwork
• Positive “can do” attitude
• Excellent communication and confidence
• English: Intermediate level
• Little or no study schedule to be flexible for working shifts

Ms. Vi - Learning Manager (028 3824 1234 - Ext: 2088)

Direct application to:

Human Resources Department, Park Hyatt Saigon, 2 Lam Son Square, District 1