Trusting Social ★ 3.7

As a Site Reliability Engineer at Trusting Social, you will be tasked with ensuring the scalability, reliability, and maintainability of our infrastructure and applications. You will be responsible for a broad spectrum of tasks, including maintaining high levels of security, managing performance metrics, and automating and optimizing processes.

Responsibilities

• Infrastructure Management: Build and sustain infrastructure and applications, ensuring high availability, reliability, scalability, and flexibility. Prioritize high security in all operations.
• Performance Metrics Management: Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.
• Monitoring and Alerting: Set up robust monitoring and alerting systems. Participate in on-call rotations to respond swiftly to incidents or outages.
• Incident Analysis: Actively respond to incidents or outages and write comprehensive postmortem analyses to document what happened and how to avoid similar incidents in the future.
• Automation and Optimization: Build tools to automate processes, thereby reducing manual tasks and limiting human error. Propose cost-effective solutions to optimize operating costs without compromising reliability.
• Chaos Engineering and Load Testing: Regularly conduct chaos engineering exercises and load testing to ensure system robustness.
• Issue Resolution: Efficiently resolve technical issues reported by customers or resulting from product requirements.
• Platform Engineering Solutions: Research and develop solutions for process automation at the platform level.
• Collaboration: Collaborate with the team to build solutions to resolve pain points related to products. This may include improving performance, fixing bugs, patching Common Vulnerabilities and Exposures (CVEs), enhancing existing stacks related to monitoring, logging, orchestration, and reviewing resource costs.
• Continuous Integration and Delivery (CI/CD): Build and maintain CI/CD flows to facilitate seamless software development and deployment.
• Environment Management: Construct and maintain dev/test environments from scratch across multiple cloud providers.
• System Design and Technology Evaluation: Engage in system design, testing, and evaluation of new technologies to stay at the forefront of industry trends.
  
  

Requirements

• A B.Sc. degree in Computer Science, Engineering, or a related field.
• 3+ years of experience as a DevOps Engineer, SRE, or in a related field is preferred
• A good understanding of Linux/Windows Operating Systems.
• Familiarity with scripting languages like Bash, Python, Golang, etc.
• Understanding of network topologies and common network protocols and services.
• Knowledge of basic statistical mathematics to build and understand monitoring and alerting systems.
• A desire to work in an information systems environment and eagerness to learn and enhance your skills.
• Ability to think creatively and analytically in a problem-solving environment.
• Strong sense of ownership for assigned tasks and responsibilities.
• Excellent interpersonal communication skills with the ability to communicate with customers, vendors, partners, and all levels of the organization.
• Clear, logical, and concise written and verbal communication skills in English
  
  

Preferred Qualifications

• Experience with the following technologies is considered a plus:
• Version control systems such as GitHub or GitLab.
• CI/CD tools such as GitHub Action, Argo CD, Helm, or similar.
• Automation/configuration management tools like Terraform, Ansible, Vault, or similar.
• Message queues like RabbitMQ, Kafka, Pub/Sub.
• Container technologies such as Docker, Kubernetes, Nomad, or similar.
• Cloud platforms such as Google Cloud, AWS, and Azure.
• On-premise hardware like Physical Servers and GPU Cards.
  
  

What We Offer

Join our team and enjoy:

• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets
  
  

About Us

We are an AI Fintech company specializing in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1 billion consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the "un & under" served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.

As a firm, we're audacious problem-solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do, and agility in execution.

We place great importance on doing what is right, what is best, and what is innovative. If you are smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We can satisfy your desire to explore new territory and give you the runway to really make an impact.

Additional Info

Learn more about us here:

https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s