Pullman Hotels

- Liaise with Front Office for guest and hotel requirements

- Operate smooth, efficient, cost effective operation; including labor management, supervision of all aspects of services and inventory control.

- Respond to and resolve guest and/or employee complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties

- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

- Perform any other duties which may be assigned by the management from time to time.

- Working hours: 44h/week

- Competitive salary and service charge

- Bonus on holidays (New Year, Tet, Independence Day, ...)

- Social Security as per Labor Law

- Duty meal and uniform provided

- Annual Health Check

- Team building and Colleague Events as per IHG's activities

- Special Service Discount to all colleagues

QUALIFICATIONS AND REQUIREMENTS

- High School or Diploma in Hotel Administration, Hotel Management or equivalent

- 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

- Type and level of experience required may vary slightly based on size and complexity of operation

- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

- Able to speak, read and write English

- Proficient in the use of Microsoft Office

- Organizational and training abilities