Pullman Hotels

Mô tả công việc

• Manage guest registration, room assignments, and accommodate special requests; assist with pre-registration and room blocking as needed. 
• Adhere to financial policies for credit and cash transactions; understand room rates, locations, types, and services offered. 
• Oversee guest check-ins and check-outs, ensuring efficiency and satisfaction; employ suggestive selling for room upgrades and villas services. 
• Coordinate with housekeeping for room status updates and maintenance needs; handle reservations and understand cancellation policies. 
• Perform front desk operations, including handling guest accounts, safe deposit boxes, front office equipment, and maintaining cleanliness of the area.

Quyền lợi được hưởng

• Training & Career opportunities

• Provision of uniforms and meal allowances.

• Professional working environment.

• Entitlement to insurance as per labor law.

• In addition to the basic salary, entitlement to monthly service charges even during probationary period.

• 11 public holidays and 12 annual leave days per year.

• Tet and holiday bonuses.

• Attending employee events such as Employee Recognition Day, Mid-Autumn Festival, International Children's Day,...

Yêu cầu công việc

• College or university degree in Tourism or related field
• Proficient in English
• Skilled in office computer applications
• Agile, with good communication and problem-solving skills, and ready to work in shifts (including night shift)
• Professional grooming and communication manner
• Preference for candidates with a professional receptionist qualification.

Yêu cầu hồ sơ

Ứng viên nộp hồ sơ trực tiếp trên Hoteljob hoặc qua email recruitment ( a còng) furamavietnam.com. Nếu có gì thắc mắc vui lòng liên hệ 02363.847333 (Ext: 3404) - Ms. Duyên- phòng Nhân sự để được hỗ trợ nhé!