ROYAL CANARY

• Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction

• Receives, records, and distributes various reports

• Receives, records, and transmits guest requests accurately

• Responsible for entering accurate room status into computer daily and investigate discrepancies

• Maintains and update administrative data

• Maintains working area and equipment in a proper state of cleanliness and repair

• Report guest complaints to Executive Housekeeper or delegate immediately

• Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards

• Attends meetings and training sessions as required

• Is multi-skilled as a Room Attendant as well as other areas of Housekeeping

• Adheres to Housekeeping standards and procedures and enforces same

- Uniform

- Duty Meals

- Full Insurance policy per current labor law.

- Accident Insurance 24/7

- Monthly service Charge

- Annual Health Check

- Participating job training, skill training by international hotel standards.

- Hotel's Activity

- Other benefits per Vietnam labor law.

Required Skills –

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

• Proficient in the use of Microsoft Office and Front Office System

Qualifications –

• High School or equivalent

Experience –

• 1 year housekeeping / administrative experience, or an equivalent combination of education and experience.

- 4*6 photo

- A photo of ID Card.

- A photo of Registration Book

- A photo of certificate (if any)